Shopify Store Manager

Join Eclectic International Corporation in its expansion in the global market. Eclectic International Corporation is a progressive jewelry company with over 2 decades of success in creating jewellery that is relevant to the times. Its Energy Stone jewellery line has become a jewellery staple on Amazon inspiring jewellery makers around the world to join the trend.

Job Roles:
Shopify Management
• Manage the Shopify store by adding new products, updating product descriptions, and ensuring the site content is current and optimized
• Monitor the Shopify website for any errors and issues - work with apps & integration teams to ensure the website runs smoothly

Email Marketing & ads
• Leadership role in creating seasonal marketing campaign. Work together with in-house graphic designer in creating promotional banners and email materials
• Develop and design email marketing campaigns using Klaviyo to drive sales to the store
• Manage email lists, segment audiences, and monitor campaign performance
• Produce KPI reports for the management to review performance of sales campaigns
• Good writing skills to the content of emails
Google Ad
• Manager the feed from Shopify Store to Google Merchant Center to facilitate the best performance of Google Ad.
Social Media Marketing
• Create content & posts for Instagram and Facebook
• Plan, execute and manage a community on Facebook or on our own website
Customer Service
• Be the first point of contact for the company
• Answer customers messages effectively and gracefully
Inventory Management
• Manager product inventory in the main inventory pool supplying Shopify, Etsy and Amazon FBM. Ensuring accurate inventory information is maintained.
Order Shipping
• Create customer shipping labels for packers to pack every Monday

Experience and Skills
• Experience with Shopify in product management, content updates, and site optimization.
• Email marketing knowledge in Klaviyo or similar tools. Experience designing or working with email templates
• Experience in managing review tools and product review feed to Google Merchant Center
• Basic graphic design ability to create posts for Instagram
• Strong attention to detail with a focus on consistency, aesthetics, and functionality.
• Strong time Management skills with the ability to manage multiple projects and meet deadlines in a fast-paced environment
• Excellent written and verbal communication skills to collaborate effectively with teaUpgrade to see actual infombers and brief the management on daily happenings
• A fast learner and love to advance in a new environment