Virtual Assistant

We’re seeking a proactive Virtual Assistant to manage real-time chat interactions on Snapchat. This role is perfect for someone who communicates clearly in English, responds quickly, and is familiar with Snapchat’s platform. A background in gaming is a big plus – we love team members who bring creativity, quick decision-making, and adaptability, which are traits gamers often excel at!

Responsibilities:
Snapchat Chat Support: Engage in real-time conversations on Snapchat, responding quickly and professionally to all inquiries.

Customer Engagement: Build rapport with followers and create high-quality, relatable responses that resonate with our audience.

Message Management: Stay on top of multiple conversations, following up on questions and ensuring all messages are answered.

Content Support: Assist in crafting engaging responses, shareable content, and creative visuals aligned with our brand.

Basic Reporting: Track interactions, summarize common topics, and provide insights into chat trends.

Requirements:

Excellent English Skills: Strong command of written English for clear and professional communication on Snapchat.

Quick Responsiveness: Must be able to manage and respond swiftly to multiple chats.

Familiarity with Snapchat: Comfortable using Snapchat and experienced with its chat features.

Reliable Internet Connection: A stable, fast internet connection for seamless chat support.

Attention to Detail: Ensure all messages align with brand tone and are free from errors.


Bonus Points for Gaming Experience: Gamers bring creative problem-solving, quick reflexes, and strong engagement skills that are highly valued!

Bonus Skills:

Customer Service Experience: Background in customer support is a plus.

Creative Writing Skills: Ability to craft responses that captivate our audience.


Benefits:

Flexible remote work

Competitive pay with potential for growth

Opportunity to work in a fun and dynamic environment

Collaborative team with a supportive culture

How to Apply: Send your resume and a brief cover letter explaining why you’d be an excellent fit for this role. If you’re a gamer, mention your favorite games and how gaming has helped shape your skills!