Dynamic Customer Service Specialist in Logistics - Thrive with us

Company Overview:
Freight Plus is a New Zealand-based transport and logistics company that has been operating since 2005. It has quickly established itself as one of the leading freight companies in the country, thanks to its focus on operational excellence and dedication to delivering top-quality service to its customers.

One of the keys to Freight Plus's success is its amazing company culture. The company is committed to creating a positive work environment where employees feel valued, supported, and empowered to do their best work. This culture of excellence and teamwork is reflected in everything the company does, from the way it communicates with customers to the way it trains and develops its staff.


Company Culture and Values:
We offer a competitive salary package, but what sets us apart is our commitment to job security. Our company has a long-standing reputation for stability and we prioritise providing our employees with a secure and stable working environment.
In addition to job security, we also value career growth and advancement. We provide our employees with opportunities to develop their skills and expertise through ongoing training and development programs. We believe in promoting from within and providing our team members with a clear path for career advancement and promotions.


Job Description:
We are currently seeking an analytical and detail-oriented Customer Service to join our team. The successful candidate will be responsible for managing and coordinating our fleet of trucks and drivers, ensuring timely deliveries and pickups while maintaining accurate records.

Responsibilities:
* Dispatching and Planning trucks and drivers to ensure timely and efficient delivery of goods
* Monitoring drivers' progress and communicating with customers regarding any delays or issues
* Communicating with drivers regarding any route changes or issues that may arise during their trips
* Providing excellent customer service to clients and vendors
* Other duties as assigned


Experience:
As a key member of our team, they will be expected to work independently, think creatively, and develop innovative solutions to complex problems. The ideal candidate should have strong analytical and critical thinking skills, an excellent ability to solve problems, and a passion for innovation.

If you are looking for a challenging and rewarding opportunity that will allow you to use your analytical and problem-solving abilities, we encourage you to apply for this position.

Career Growth and Development:
At our company, we believe that our success is only possible through the success of our employees. That's why we are looking for a future leader who is not only skilled and experienced but also passionate about growing and developing their career within our organization.

We want to support and encourage our employees to take on new challenges and grow within their role. Our aim is to provide our employees with a supportive environment that encourages them to push their limits, expand their skills, and take on leadership roles within the company.

For this reason, we are looking for a person who is interested in not only carrying out the responsibilities of their current role but also sees the potential for growth into a long-term leadership role. The ideal candidate will be someone who is eager to learn, develop, and grow as a professional.

As a long-term goal, we want our applicants to take on a leadership role, train others, and manage a team. We are committed to providing the necessary resources and support to help our employees achieve their career goals and aspirations.


Compensation & Hours:
Our company is located in New Zealand, and we want to emphasize that the timezone for our country will be a good fit for you. The working hours will be from 1am-12pm PHT (11 hours), Monday - Friday.

Paid overtime weekends is also available.

We provide a highly competitive compensation package that includes a salary commensurate with your level of experience. Additionally, we offer a performance-based Christmas Bonus to recognise and reward outstanding contributions to our team's success.

To apply:
Please click the link below to apply
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We look forward to welcoming a driven and motivated individual to our team who shares our values and vision.