Klarna/Paypal dispute expert

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TYPE OF WORK

Part Time

SALARY

4,50 EUR P/OUR

HOURS PER WEEK

7

DATE POSTED

Nov 5, 2024

JOB OVERVIEW

We are looking for a skilled Dispute Manager to join our team and handle disputes with clients in a professional and efficient manner.

Key Responsibilities:

•? ?Manage and resolve disputes related to payments and transactions.
•? ?You will handle disputes on multiple platforms, including PayPal, Klarna (Shopify) and Airwallex (experience with Airwallex is a plus, but not required).
•? ?Effectively and politely communicate with customers to understand their concerns and resolve issues.
•? ?Collaborate with internal teams to address and resolve disputes in a timely manner.

Requirements:

•? ?Demonstrated experience in managing disputes, preferably with knowledge of payment platforms such as PayPal, Klarna and Shopify.
•? ?Fluent in English with excellent oral and written communication skills.
•? ?Strong interpersonal skills with a polite and professional demeanor.
•? ?You can handle sensitive situations and maintain your composure under pressure.

Salary is excellent and this is a part time position, we are a fast growing company and would like our employees to grow with us. For now the position is one hour a day, the position does come with advancement from our company!

Please send / attach / link resume and samples of work when applying and a brief cover letter on why you think we should hire you.

We look forward to receiving your application!

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