CUSTOMER SERVICE SPECIALIST | FINANCIAL

JOB TITLE: Customer Service Specialist

 

DUTIES AND RESPONSIBILITIES:

Contacts clients who have not been actively making payments.
Helps resolve issues, updates account information, and provides customer service support. 
Conducts the end-of-program reviews and follows up with clients in completing them. 

Works with various reports to identify accounts that need immediate attention. 


JOB REQUIREMENTS:

Excellent organization and time management skills

Good communication skills
Strong retention abilities
Exceptional customer service skills
Proficient in math
Ability to work effectively in a fast-paced environment

SCHEDULE AVAILABILITY:

Flexible availability to work anytime Monday through Friday and two Saturdays per month

If you are a detail-oriented individual with a passion for customer service and possess the required skills, we invite you to apply for this position.



DEVICE REQUIREMENTS:

At least iCore 5, Ryzen 5 or higher processor with 16GB RAM
Dual Monitor
Noise-canceling headset
Camera

 
Please fill out this form using the link below to process your application
https://bos.bamboohr.com/careers/33?source=aWQ9MTU=