Senior Operations Manager - Digital Engagement & Revenue Growth

We are a growing digital engagement and marketing agency seeking a Senior Operations Manager to lead our remote team of engagement specialists and support revenue growth for our clients. This role is ideal for someone with a background in digital marketing, social media management, hospitality, sales, or customer engagement. Experience in managing remote teams and implementing successful sales and marketing strategies is highly valued.

Key Responsibilities:

• Oversee, train, and support the engagement team to ensure high-quality interactions, effective sales techniques, and consistent client satisfaction.
• Develop, implement, and monitor sales campaigns to drive revenue growth and maximize client ROI.
• Lead creator acquisition efforts, manage relationships, and support onboarding and ongoing engagement.
• Strategize and manage content and branding across social media to build client brands and foster growth.
• Drive the creation and optimization of social media campaigns and strategies, identifying trends and opportunities for client visibility and engagement.

Qualifications:

• Bachelor’s or Master’s degree in Marketing, Business, or related field, or considerable relevant experience.
• Proven experience in digital marketing, social media, hospitality, or sales.
• Strong leadership skills with experience managing and training remote teams.
• Proficiency in social media growth strategies, branding, and client relations.
• Excellent communication skills and a creative, adaptable mindset.

This is a full-time, remote role with a competitive salary, working in a dynamic startup environment. Join us to play a pivotal role in scaling our client-focused digital engagement and revenue growth strategies.