Philippine Foreign Trade Salesperson

Job responsibilities
1. Responsible for providing good product pre-sales support to overseas customers, quickly handling and accurately responding to customer pre-sales inquiries, order information tracking and after-sales problem handling through email, Live Chat and phone calls;
2. Responsible for properly handling customer after-sales issues and improving customer satisfaction and customer service praise rates;
3. Focus on user experience, further optimize customer relationship management and user operations, and increase product repurchase;
4. Product release, update, product event promotion, planning and implementation of online stores.