Amazon Seller Central Coordinator for Jessica - Looking for a Unicorn!

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TYPE OF WORK

Part Time

SALARY

Competitive Rates Plus Rhino Perks (wellness package, PTO, 13th month, quarterly bonus, bi-annual increase)

HOURS PER WEEK

20

DATE POSTED

Nov 1, 2024

JOB OVERVIEW

Here’s a quick video about the job and the client:
https://www.loom.com/share/84729ad24b7c49e68b5a022a7bd49b69?sid=7d432e76-8ab5-49cd-b130-ea58175661c7

I’m Rhino Julie, and I LOVE building super teams to service our clients' needs.

If you love a challenge, love problem solving, love working with others (and also love working by yourself LOL), and it makes you happy when you overdeliver for clients, I want you on my team!

My promise to you:
*I provide a FUN working environment.
*We are constantly learning new things.
*We are a team who wants to be the best at what we do, which means you have the BEST teammates.
*I ALWAYS pay on time.
*I treat all of my team members with respect and love.

Client Overview:
*Jessica is looking for an amazing and detail-oriented unicorn to join her super awesome team as an Account Coordinator! In this role, you’ll play a key part in their cross-functional team, ensuring the smooth execution of Amazon-related projects that directly contribute to their clients’ success. You will collaborate closely with both their overseas point of contact and their U.S.-based manager, providing essential support while taking ownership of your tasks.

Client Requirements:
*Must be able to work any 4-hour block between 9 AM and 5 PM Mountain Time (US)
*1-2 years of experience working with Amazon Seller Central is required.
*Experience in a start-up or other fast-paced, high-growth company is a plus.
*Proficiency in Microsoft Office and Google Suite, with intermediate Excel skills.
*Use of Helium 10, Asana & Slack a plus
*Strong problem-solving skills and a creative thinker with demonstrated initiative.
*Ability to identify root causes and effectively communicate complex issues cross-functionally.
*Strong attention to detail and the ability to prioritize and manage tasks effectively.
*Self-motivated with the ability to work autonomously in a remote work environment.
*Strong English language abilities, both verbal and written.
*Reliable internet connection and technical requirements for remote work.
*Canva and Slack experience a plus
*Ability to accurately execute operating procedures and best practices as defined by the company


Software tools used by the client:
*Microsoft Office
*Google Suite
*Excel
*Helium 10
*Asana
*Slack

Responsibilities/Tasks:
*Monitor the health, account status and listings of client Amazon Seller Central and Vendor Central accounts to ensure optimal performance.
*Assist in maintaining and updating the brand catalog in Seller and Vendor Central.
*Conduct root cause analysis for errors and issues as they arise and communicate them effectively across departments.
*Manage case logs for listing, inventory, and account health-related issues, providing timely resolution and support.
*Collaborate with the US-based Account Management team to achieve client goals and objectives.
*Optimize product detail pages through content updates and ensure catalog accuracy.
*Perform regular checks and updates to ensure compliance with Amazon policies and guidelines.
*Work autonomously, and manage tasks and timelines efficiently with minimal oversight.
*Creation and tracking of promotional efforts
*Continuously learn and stay updated with Amazon's platform changes, policies, and industry trends.
*Enrolling products in the Subscribe & Save or Vine programs as needed.
*Creating weekly Brand Posts, including image editing in Canva and crafting compelling copy for each post across multiple brands.
*Writing optimized product titles, bullet points, and other copywriting tasks to ensure engaging, high-converting content.
*Managing product listings, from creation to troubleshooting, using flat files.
*Communicating with Amazon Seller Support via chat, email, or phone to resolve any issues.
*Collaborating with 3P support and the account manager overseeing Luminary brands through email correspondence.

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If you know in your heart this job is for you, please apply on our super quick application system by clicking here: https://app.loxo.co/job/MjUwMTMtbTFuYml1czBocDVvaXp4Zw==

You only have to apply for one job through our portal, and then you can email us if you want to be considered for additional positions.

We have many positions available, so even if this one isn't a perfect fit, if you are a hard worker who loves learning and pays attention to the details, we will probably have something else available for you!

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Our super cool hiring process:

*We have real people communicating with you and looking at your application!
*We PAY you to take a Paid Test for the client you're applying for to make sure you like the job and you have the skills for it.
*At any time, you can check out the other clients we have and ask to take Paid Tests for them, as well!

Please note that there is a 1-time Profile that you will help us fill out before the Paid Test. This profile will be sent to our clients, along with your Paid Test results. We value you as a person, and we value your time. Once you're in with Rhino Squad, you're IN, and you have lots of job opportunities available to you. So we appreciate your help in preparing your details to present to our clients.

IMPORTANT: Do not book on Rhino Julie's client booking page, this causes our potential clients to be unable to book sales calls with her. We love your enthusiasm, but Rhino Julie's job is to get clients for our virtual assistants to get their dream jobs. Our recruitment team’s job is to take care of our applicants and help them match with their dream job. So, please apply here for your dream job and we will invite you for an interview if your qualifications match the job you're interested in. We cannot stress how important it is to leave her calendar open for her client calls.

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