Digital Operations Specialist

As a Digital Operations Specialist at for my website, you will be the backbone of daily operations, tasked with managing content, engaging with our community, overseeing technical aspects of our WordPress site, and analyzing site performance to drive improvements. You will also manage our social media presence and assist in marketing efforts to enhance our brand visibility and user engagement.

Responsibilities:

Develop, post, and manage content across the website and social media platforms.
Optimize content for search engines to increase organic traffic.
Monitor site performance and user engagement metrics, making data-driven decisions to improve the site.
Provide first-level support for community inquiries and technical issues.
Engage with the medical device community through forums, blogs, and social media to foster a vibrant online presence.

Skill Set
Content Creation and SEO: Strong writing skills with an understanding of SEO best practices.
Technical Proficiency: Basic knowledge of WordPress and website management. Familiarity with CMS, plugins, and simple troubleshooting.
Analytical Skills: Ability to use analytics tools like Google Analytics to derive insights from data.
Community Engagement: Experience in managing online communities or customer service.
Social Media Savvy: Proficient in managing professional social media accounts, creating engaging posts, and running social media campaigns.
Adaptability: Capable of handling multiple roles and shifting priorities in a startup environment.