Customer Service Specialist - Hiring the Best

Business Lending Blueprint - Full-Time Support Specialist

About Us:

Business Lending Blueprint is the industry leader in loan broker training. As the largest coaching company in our field, we've helped thousands of aspiring entrepreneurs launch successful careers in business lending. Our commitment to excellence and proven track record make us the go-to resource for anyone looking to break into this lucrative industry.

Position: Full-Time Support Specialist
Location: Philippines
Hours: Monday-Friday, 9am to 6pm EST

We're seeking an exceptional support specialist to join our elite team. The ideal candidate will possess:

Advanced or native-level English proficiency
Authentic communication style with high levels of empathy
Insightful problem-solving abilities
Excellent phone manner
Extensive customer service experience
Meticulous attention to detail

Key Responsibilities:

Provide top-tier support to our clients via phone, email, and chat
Demonstrate deep understanding of our products and services
Anticipate client needs and offer proactive solutions
Maintain detailed records of all client interactions
Collaborate with our coaching team to ensure client success

Application Process:

Submit your resume and cover letter
Include a short video introduction (or Loom):

Introduce yourself
Share what you've learned about Business Lending Blueprint
Explain why you're the ideal candidate for this role


Complete this attention to detail task:
Review our website (businesslendingblueprint.com) and identify 3 specific ways we could improve the user experience. Provide a brief explanation for each suggestion.

We're committed to hiring only the best of the best. If you're an experienced support professional with a passion for excellence, we want to hear from you!
Note: This position is based in the Philippines, but work hours align with Eastern Standard Time (EST).