Cold Calling Sales Associate

PLEASE READ THE COMPLETE DETAILS BEFORE APPLYING:

As a Cold Sales Representative, you will be provided with a list of potential customer numbers to call. Your primary responsibilities include:

Outbound Calls: Initiating contact with prospects using the provided list to introduce our products/services.
Engagement: Effectively communicating value propositions and addressing any questions or objections from potential customers.
Lead Qualification: Identifying potential leads and determining their interest level.
Follow-Up: Keeping track of interactions and scheduling follow-up calls as necessary.
Reporting: Documenting call outcomes and maintaining accurate records in the CRM system.
Successful candidates should be self-motivated, possess strong communication skills, and be comfortable with making a high volume of calls daily.


IF YOU WOULD LIKE TO APPLY THEN SUBMIT YOUR DETAILS ALONG WTH FOLLOWING ANSWERS:

To move forward in the hiring process, I would appreciate it if you could provide the following information:

An updated version of your resume.
The total number of years you have in tele-sales experience.
Your expected salary for this position.

Additionally, we would like to assess your sales skills and communication style through a few exercises:

1. Customer Scenario-Based Script:
Please record yourself handling the following situation, as if you were speaking to a potential client over the phone:

"You are calling a customer who has previously inquired about a product but has not made a purchase. Greet the customer, understand their needs, highlight the benefits of the product, and try to close the sale."

Once recorded, please send the audio file to us for review.

2. NY Style of English Proficiency Test (Optional):
To ensure you're comfortable with the language nuances specific to our market, we have attached an additional test to evaluate your understanding of colloquial and professional English commonly used in New York. Let us know if you'd like to complete this as well.

Please let us know if you have any questions or need further clarification. I look forward to receiving your responses and moving forward with the next steps.

Best regards,


Pasha Celonenco

Hiring Manager


Optional Grammer Test


Grammar Test for Phone Sales Candidates

Please answer the following questions to the best of your ability. Use proper grammar, punctuation, and sentence structure.

Part 1: Sentence Correction

In each of the following sentences, there is one mistake. Identify and correct the mistake.

The customer I spoke to yesterday have not returned my call.
Can you give me some informations about the product?
I would of followed up with the client sooner, but I was out of office.
Their going to contact us later in the afternoon.
Neither John nor Sarah are available to take your call at the moment.

Part 2: Fill in the Blanks

Complete the sentences with the correct form of the verb or the most appropriate word.

If I __________ (know) he was interested, I would have contacted him earlier.
The clients __________ (be) impressed with the offer, but they need more time to decide.
Our team will follow up with you __________ (regardless/irregardless) of the outcome.
He __________ (speak) to the customer when the call dropped unexpectedly.
The meeting has been rescheduled to next week, __________ (doesn’t/don’t) that work for you?

Part 3: Word Choice

Choose the correct word to complete the sentence.

I will reach out to the customer to __________ (ensure/insure) that their issue has been resolved.
She was __________ (effected/affected) by the feedback and decided to change her approach.
Please __________ (advise/advice) me on how to handle the situation.
We need to __________ (adapt/adopt) a new sales strategy to increase revenue.
The __________ (principle/principal) reason for the call was to clarify their account details.

Part 4: Punctuation and Capitalization

Correct the punctuation and capitalization in the following sentences.

the sales meeting will be held on friday october 22 at 3 pm in the main conference room
"Im not sure" said the customer "if I want to proceed with the purchase."
Our team was successful in reaching its sales targets however more effort is needed next quarter.
Can you tell me who’s responsible for the payments department the customer asked.
We will provide product details shipping information and pricing as soon as possible.

Part 5: Short Writing Exercise

Write a brief response (2-3 sentences) to the following situation, using clear, professional language.

Scenario:
A potential customer has expressed interest in your product but is concerned about the cost. Politely respond to them, explaining the value of the product and why it’s a good investment despite the price.