[SalesOps, Performance Bonuses] Join Us as a Sales Pro: Elevate Your Career by Selling Our Specialty Coffee

Ember Coffee Company, an award-winning specialty coffee shop and roaster in Big Lake, MN, is seeking a brilliant and proactive Sales Operations Specialist. This role is pivotal in driving our sales growth and brand success. We’re looking for someone with exceptional problem-solving skills and an independent mindset to thrive with minimal supervision.

Starting Pay:
Training Pay: 60% of negotiated rate (during a 5-day trial period)
Full-time Pay: Starting at $150/month (with structured raises after 30 and 90 days)

Core Responsibilities:
CRM Management: Maintain and update Pipedrive CRM records to ensure accurate lead categorization and contact information. Proactively identify leads for follow-up.
Outbound Sales Outreach: Conduct outbound sales via email, crafting compelling messages to generate leads and increase engagement.
Inbound Call Handling: Receive and manage inbound phone calls, providing exceptional customer service and addressing inquiries effectively.
Sales Email Crafting: Collaborate with the owner to create impactful, value-driven sales emails and schedule regular distributions.
Research & SOP Development: Conduct thorough research on industry trends and document workflows through SOPs.

Key Requirements:
Proficient in Pipedrive CRM or similar tools with strong data management skills.
Excellent written communication skills for crafting professional sales emails.
Highly independent and self-motivated, able to troubleshoot effectively.
Application Process: If you're ready to contribute to a growing coffee brand, please answer the following application questions and submit a screenshot of a coffee bag from embercoffee.co.

Application Questions:
Problem-Solving Example: Describe a specific challenge you faced in a previous role. How did you approach it, and what was the outcome?
Prioritization Skills: Share an experience where you had multiple tasks to complete with tight deadlines. How did you prioritize your work?
Independent Work: Can you provide an example of a project where you worked independently? What steps did you take to ensure its success?
Metrics and Achievement: What metrics did you use to measure your success in sales or outreach in previous roles? How did you meet or exceed those goals?
Feedback Response: Describe a time you received constructive criticism. How did you respond, and what changes did you implement as a result?

We can’t wait to hear from you!