Bookkeeper and Admin Associate

Application Process:
1. Email us your resume in PDF format only.
2. Email us a 60-second video of yourself, sharing the 3 most important things you VALUE in your Perfect Job. The video CANNOT EXCEED 60 seconds.
3. IMPORTANT: Please email the above two items to accounts@achieveih.com. Failure to follow the above instructions will result in automatic termination for further interview process.
4. Be prepared to share what you know about our clinic during your Zoom interview.

Company: Achieve Integrative Health, No. 1 Acupuncture Clinic in Cedar Park and Austin surrounding areas
Website: www.achieveintegrativehealth.com/

About the Company:
Join Achieve Integrative Health, Austin, TX's premier acupuncture clinic, and be part of a transformative healthcare journey. For over 17 years, we've championed health restoration, empowering thousands to reclaim their energy, vitality, and joy. Our success stems from a unique blend of Traditional Chinese Medicine and advanced technologies.

At Achieve Integrative Health, we're not just about healthcare; we're about life-changing care. Join us to deliver unparalleled service and results, reshaping healthcare one patient at a time. Let's make lives great again, together!

For more information, visit Achieve Integrative Health website -> Website: www.achieveintegrativehealth.com/

Why Join Us?
• Transform Lives: We're not just another company. At Achieve Integrative Health, WE MAKE a real difference by bringing joy and health back into lives with every interaction.
• Unbounded Growth: There is no limit to your growth with our company. We're on a mission to grow, with plans to expand our healing touch in Austin, Texas and its surrounding areas.
• Empowerment Team Culture: We are known for our team culture because we make it our mission to help our team members achieve their professional, financial, and personal goals. Over 70% of team members who successfully completed 3-month training period have achieved their professional, financial, and personal goals after joining our team.
• No. 1 Acupuncture Clinic with Innovation: Stay at the forefront of acupuncture and wellness with the latest techniques and tools.

Who We're Seeking?
We are seeking team members Who Are ALIGNED WITH OUR CORE VALUES...
• Service Above Self: You have a CARING heart and a HUMBLE attitude to put patients’ needs before yours.
• Commitment: You are persistent and disciplined in reaching your OWN goals that are demonstrated by your consistent performance and growth.
• Accountable: No excuses allowed. You are responsible for everything that happens to you and everything that doesn’t happen to you. You are responsible for everything that you have and everything that you don’t have.
• Results Oriented: While we acknowledge your effort, you are only rewarded when producing results that are measured via the statistics for your positions and for the company.
• Transparency: You maintain and practice clear, honest, and direct communication about your thoughts and intentions with every team member and every patient.
• Inspirational: You lead by example to inspire our patients to live a healthy lifestyle by living a healthy lifestyle yourself and you lead by example to inspire each team member by constantly striving to reach your own potential.

What We Offer:
• Competitive Compensation: Enjoy top compensation and performance bonuses in the acupuncture industry that reward you based on the RESULTS you produce.
• Learning & Growth Opportunities: Access a wealth of resources to keep sharpening your mindset, communication, and customer service skills.
• Wellness Initiatives: Benefit from complimentary virtual health services, ensuring your well-being is always a priority.
• Work from Home: Be able to build a career working from home, no more 3-4 hour commutes to work.
• Other Benefits: Paid-Time off, medical insurance, saving program matching, and many more for qualified team members after successfully completing the 90-day training period.

Job Purpose:
The Accountant Virtual Assistant's primary responsibilities are to record company daily patient services and product sales from patient management software to QuickBooks, perform month-end, quarter-end and year-end closing procedures, maintain daily and weekly stats, perform qualify control and various admin tasks to support other team members who serve our patients in person, via phone or Zoom, as well as supporting the COO/CFO by preparing and providing various reports as requested. The ideal candidate should be able to follow instructions, is detail oriented, be able to work in a fast-paced environment and produce high quality work with speed, accuracy and care, and have excellent skills with EXCEL. The ideal candidate should love to think, analyze and are also hands-on. The candidate must be able to use all company software and accounting software (Desktop QuickBooks). The result of your work should provide accurate financial information and records for our patients and our company, enable the in-house team to focus 100% of their attention on servicing the clinic’s patients and providing a 5-star experience. If you want more out of life and have always wanted to be a part of something big that would change lives for the better, this is your opportunity.

Job Responsibilities:
• Enter daily patient charges into QuickBooks and record daily deposits accordingly
• Track accounts receivable and follow up to collect payments
• Reconcile insurance payments, including post the Explanation of Benefits (EOB), and coordinate with the insurance team for insurance receivable collections
• Update Daily stats and provide information to our team
• Perform various accounting/stats related admin tasks to support other team members
• Answer financial related questions from patients via email and provide patient ledger details, receipts, Care Plan and other documents to patients as requested
• Provide excellent service to our patients and apply effective troubleshooting techniques under pressure
• Ensuring patients have a VIP experience in our clinic
• The ability to learn and administer our products quickly and effectively resulting in being able to teach it to our patients
• Identify ways and make suggestions to improve our current process
• Enter vendor bills into QuickBooks and be able to identify abnormal transactions and report to the CFO timely
• Analyze our stats to provide summary including what's working, what's not working and the solutions
• Ability to analyze financial statements and ratios to offer recommendations to the CFO
• Other quality control tasks and admin tasks to ensure accounting accuracy and support team members

Qualification:
• Thrives in a fast-paced environment
• Desire to help others
• Competent Problem Solver
• Detail Oriented, and Organized
• Adaptability – adapt to changes in the work environment; manage competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events
• Inspire the trust of others; work with integrity and ethically; uphold organizational values
• Displays willingness to make decisions; exhibits sound and accurate judgment; support and explain reasoning for decision
• Demonstrates persistence and overcome obstacles, measures self against standard of excellence
• Medical terminology background is preferred
• Customer service experience preferred
• Technical aptitude with the ability to learn software programs quickly
• You value RESULTS OVER effort.
COMPUTER AND INTERNET REQUIREMENTS:
• Fast and reliable wired internet connection of not less than 100 Mbps
• Secondary and Tertiary Back up Internet of not less than 10 Mbps
• At least one Power Station Backup
• Dual Monitor
• Intel Core i3 or higher Operating System with at least 8gb RAM
• Excellent quality headset with microphone, and a working webcam
• A quiet and private area suitable for work without distraction and background noise

Work Schedules:
Full-time U.S. Central Standard Time (Graveyard Shifts in Philippines)