Sales Associate and Logistics Coordinator

Company Overview:
We are a dynamic and fast-growing company specializing in e-commerce, working across multiple platforms to provide top-tier products and services to our customers. Our company is expanding, and we’re looking for a talented and driven Sales Associate and Logistics Coordinator to join our remote team. The role is pivotal in maintaining the smooth operations of our sales and logistics processes while ensuring excellent customer satisfaction.

Job Description:
As a Sales Associate and Logistics Coordinator, you will manage sales operations and oversee the logistics process, ensuring seamless coordination between our sales, third-party logistics providers (preferably based in the UK), and customers. You will be responsible for sales activities, order processing, tracking deliveries, and coordinating with logistics partners to ensure timely and efficient order fulfillment.

This is a remote role that requires strong organizational, communication, and analytical skills, with flexibility to work across time zones. A background in sales, logistics, and experience working with third-party logistics providers in the UK is highly preferred.

Key Responsibilities:

Sales Operations:
*Drive sales growth by managing e-commerce platforms, handling customer inquiries, and providing exceptional service.
*Develop and maintain relationships with customers, ensuring a high level of satisfaction and repeat business.
*Process and manage sales orders, ensuring accuracy and timely updates.
*Collaborate with marketing and sales teams to implement sales strategies and meet company targets.

Logistics Coordination:
*Coordinate and manage order fulfillment, from product dispatch to delivery, ensuring smooth logistics operations.
*Liaise with third-party logistics providers (preferably UK-based) to track shipments, resolve any delivery issues, and ensure timely deliveries.
*Monitor inventory levels and coordinate restocking efforts with suppliers and logistics providers.
*Resolve any logistical challenges, ensuring quick and efficient solutions to maintain customer satisfaction.

Data Analysis & Reporting:
*Maintain accurate records of sales and logistics activities and prepare regular reports for management.
*Analyze sales and logistics data to identify trends, challenges, and areas for improvement.
*Suggest and implement process improvements to optimize logistics efficiency and sales performance.

Skills and Qualifications

Experience:
*Proven experience in sales, logistics, or a similar role within e-commerce or retail.
*Experience working with third-party logistics providers, preferably in the UK.
*Familiarity with order processing systems and logistics tracking tools.

Technical Skills:
*Proficiency in Microsoft Office Suite or Google Workspace and CRM software.
*Strong understanding of e-commerce platforms and tools (e.g., BigCommerce, Shopify, eBay, Gumtree, Amazon).
*Experience with logistics management software and tools is a plus.

Soft Skills:
*Excellent communication and interpersonal skills.
*Strong organizational skills and attention to detail.
*Ability to multitask and handle multiple projects in a fast-paced environment.
*Problem-solving skills with the ability to handle logistical challenges efficiently.
*Analytical mindset with the ability to interpret data and make informed decisions.

Additional Information

*This is a fully remote position with the ability to work from anywhere, provided you can maintain effective communication with team members and partners.
*Ability to work flexibly across different time zones (UK time zone) as needed, especially in coordination with UK logistics providers.
*We offer career growth opportunities, mentorship, and the chance to work in a collaborative, innovative team environment.
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How to Apply? (please read and follow the instructions carefully)

Interested candidates should submit their resume, a cover letter outlining their experience and qualifications, and portfolio (if applicable). Use "Your Next Sales Associate and Logistics Coordinator" as the subject of your application. To ensure we find the best candidate for our Sales Associate and Logistics Coordinator role, we request all applicants to answer the following screening questions:

1. Do you have at least 1-2 years of experience in sales or logistics coordination? (yes/no)
2. Have you worked remotely in a full-time position before? (yes/no)
3. Are you familiar with e-commerce platforms such as BigCommerce, Shopify, eBay, Gumtree, Amazon, or anything similar? (yes/no)
4. Do you have experience working with third-party logistics providers in the UK? (yes/no)
5. Have you previously managed sales order processing and fulfillment? (yes/no)
6. Are you proficient in Microsoft Office Suite or Google Workspace? (yes/no)
7. Do you have experience using logistics management software? (yes/no) If yes, what were they?
8. Are you comfortable working across different time zones, especially coordinating with the UK? (yes/no)
9. Are you able to handle multiple tasks in a fast-paced work environment? (yes/no)
10. Are you available to start working within the next 30 days or as soon as possible? (yes/no) Please provide your earliest available start date.
11. What is your expected salary?
12. Provide the link to your resume here
13. Provide the link to your cover letter here
14. Provide the link to your sample work/portfolio (if applicable) here

NOTE: To be considered for this position, please submit your resume, a cover letter, a link to your sample work (if applicable), and your responses to the screening questions. Applications that are incomplete and do not include answers to the screening questions will be automatically disqualified.

We look forward to reviewing your application and thank you for your interest in joining our team. Thank you!