Phone Operator & Customer Service

Please read this in full or you may miss important details to properly apply for this position.


We are a US-based junk removal company looking for a full-time, home-based customer support agent to work with our customer support & sales department.


Your daily responsibilities would include:
- Send a daily report detailing completed and ongoing tasks.
- Take inbound sales calls, customer requests and/or complaints and make outbound calls
- Respond to customer questions via phone call, email, live chat, Facebook messenger, or SMS.
- Provide service quotes & make sure to do a follow up with the leads.
- Book new jobs, reschedule &/or update service jobs in our booking calendar system.
- Identify customers' needs, clarify information, research every issue, and provide solutions


We are invested in our agent's success. You will go far if you are:
- A fast learner
- A great communicator
- Calm and collected under pressure
- Can help us optimize our current processes
- Be a self-starter


This is a full-time position. You need to have excellent English skills with minimal to no accent. If you have a thick accent please do not apply.


Work hours will one of two options, whichever you are able to do: Either 4 days a week 6am-6pm MST (Thursday-Sunday) or 7 days a week with less hours per day, 2-8pm MST (we will discuss your schedule with you during the interview). Minimum of 40hrs and up to 50hrs if you would like.


Pay: $4.50/hr. to start, with the ability to earn up to $5/hr + bonus commission based on performance.


If accepted, you will be provided with training to help respond to customer queries via phone call, email. live chat, Facebook messenger, & SMS


How to Apply:
Send an email to redrockjunkjobs@gmail.com with the subject line: “I want to be a call center agent”.


Please include a link to your OnlineJobs.ph profile within the email when you apply, then complete the Google form that you will receive in an email.


Note: After you send the email to apply, you will receive a response from me with a link to a Google form. Please complete the questions in the Google form to be considered for this position.


Forms that are not completed or only partially completed will not be considered. In the form you will be asked your age. Answer 40 to prove you are paying attention to detail. I look forward to working with you!


Wage Salary: $4.50/hr.
Required ID Proof greater than: 70

Email: redrockjunkjobs@gmail.com
Contact Person: Bobby Taush