Inside Sales Agent - Real Estate

We’re not just looking for an Inside Sales Agent, we’re looking for a valued new member of our company that will grow with us for years to come.

As you review the description, we welcome any questions you may have about the position or team. We are looking for a talented individual to come in, work within our system and improve it as we move forward. This is a posting for an Inside Sales Agent with our Real Estate Team. Amazing English with little to no accent is a must for this role.

Our new hire will have 5+ years of experience in similar roles and have at least 2+ years of experience working a 9 am - 5 pm EST work day. Calls will be to a mixture of inbound internet leads, existing database leads and cold calls. This job is based in Canada, in the Eastern Time Zone. This is for an 8-hour work day between 9 am – 8 pm, actual shift time can be discussed.

We're interested in someone who loves making connections. A great ISA has a thick skin, a superb eye for detail, and is passionate about making an impact on their world. This is not a position where you just use “scripts”, we’re looking for a curious person who likes to ask questions and genuinely wants to find out more about people.

Must possess exceptional phone skills and be unafraid to talk to anyone. We'll teach you the things to say, the questions to ask, and work on tone with you. You will be enrolled in a comprehensive 90-day training program upon hiring that includes coaching.

Must not fear the follow-up.

Must be willing to have accountability conversations regularly.

Must be hyper-focused on meeting and exceeding goals through conversations with potential clients.

Qualities Needed To Be Successful

Skills can be learned and enhanced over time. We are big on having team members that fit into our culture. The 4 qualities that we are looking for are: Integrity, Commitment to Excellence, Being a Self-Starter Who Finds Solutions & a Desire to Learn

Integrity: You are a good fit if you are honest with your fellow team members. Open communication is very important. If you are unable to hit a deadline or are unsure how to do something, being upfront about it is important. We are all here to help each other after all.

Commitment to Excellence/Continuous Improvement: We are always trying to improve our business with our clients in mind. We have great systems in place however there is always room for improvement. You are a good fit if you are always looking for ways to improve what we are doing and if you speak up and let us know about those ideas and how we could implement them.

Being a Self-Starter Who Finds Solutions: We are a small, efficient team. It’s important that each member of our team feels empowered to bring solutions to the table. You are a good fit if you are able to identify problems and then recommend solutions to overcome them.

Desire to Learn and Improve: Everyone has the ability to learn and get better at what they do. We want people who are open to learning new skills and taking on new challenges. If you are not excited about improving your skills and trying new things then this is likely not a good fit for you.

Key Responsibilities
• Call prospective buyers and sellers
• Keep accurate detailed notes on each conversation in our CRM
• Book appointments on our Listing and Buyer Specialists' schedule
• Manage the questions buyers and sellers have on our listings, the market, timing, etc.
• Communicate with our Listing and Buyer Specialists daily
• Assist in getting positive reviews
• Track key performance indicators

Proficiencies

• Phone Skills: The ISA has the ability to turn a stranger into a friend quickly and then to become a trusted advisor and guide. They thrive in helping people arrive at a decision.
• Quality Communication: The ISA communicates well across the organization and with prospective clients. Their attention to detail in communications means that the prospective client rarely has to repeat themselves.
• Affinity for Technology: Our ISAs will be technologically savvy and not be intimidated by learning new technology. Proficiency in the following tech platforms is ideal: Lofty CRM, Zoom, Google Suite, Facebook, and Instagram.

Requirements
• Exceptional English with Little to No Accent
• Previous Experience in Sales Position
• Previous Customer Service (preferred)
• Learning-Based, Solution-Oriented and Commitment to Continuous Growth
• Passionate about being the best. Elite.
• Loves the people they work with.
• Enthusiastic Work Ethic
• Outside-the-Box Problem Solver
• Competitive, Driven

What We Offer:
• Full-time position with pay that matches experience
• Paid sick days, paid vacation and paid regular Philippine holidays
• Comprehensive training and professional development
• Friendly and supportive work environment

If this sounds like you apply below, I will personally read your application, work samples and answer any questions that you may have (seriously, the more questions the better!) In your proposal, please start the first line with “Yellow Bird” so that I know you actually read the complete job description. Use a minimum of 5 Apply Points. Also, include an audio or video recording telling me a little about you and your experience (max 30 seconds).

The David Bradica Team is a leading real estate sales company located just outside of Toronto, Canada. We focus on helping people buy and sell residential homes. Our mission is to provide the best service in the market for our clients, supported by a deep understanding of the market.