Medical scheduler - English Speaking - Remote

We are a forward-thinking medical practice dedicated to providing exceptional patient care. We are currently seeking a skilled Virtual Assistant with experience in electronic medical records (EMR) and strong phone-handling capabilities to join our team as a Scheduler.

Job Description:
The primary role of this position is to handle patient scheduling tasks, including rescheduling appointments and managing patient communications. In addition to phone duties, the role involves working with electronic medical records to ensure accurate and up-to-date patient information.

Key Responsibilities:

- Make and receive phone calls to schedule, reschedule, and confirm patient appointments.
- Manage appointment calendars and ensure optimal scheduling efficiency.
- Update and maintain patient records within EMR systems.
- Communicate effectively with patients to handle scheduling requests and address any concerns.
- Verify and update patient information in the EMR system to ensure accuracy.
- Assist with generating and analyzing scheduling reports as needed.
- Maintain confidentiality and adhere to healthcare privacy regulations.

Qualifications:

- Proven experience working with electronic medical records systems (experience with *AthenaOne* is highly preferred).
- Strong phone handling skills with professional and clear communication.
- Excellent command of the English language, both written and verbal.
- Exceptional organizational skills and attention to detail.
- Ability to manage multiple tasks efficiently and accurately.
- Previous experience in a healthcare setting or with medical data is highly desirable.

What We Offer:

Competitive salary and benefits.
- Flexible working hours.
- Opportunity to work with a supportive and innovative team.
- Professional growth and development opportunities.

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We are excited to find a proactive and detail-oriented Scheduler to help streamline our appointment processes and contribute to our mission of delivering outstanding healthcare services.