Skilled and Detail-Oriented Virtual Assistant & Executive Assistant

Are You a Multitasking Expert Ready for a Full-Time Job?
We are seeking a Virtual/Executive Assistant who is experienced, detail-oriented, highly trainable, smart, and has a strong work ethic. If you excel at managing multiple responsibilities and have a solid background in executive and virtual assistance, we want to hear from you!

***Job Overview:
-Virtual Assistance: Handle a range of tasks, including Executive Assistant (EA) duties. Your expertise in managing different responsibilities will be essential for smooth operations.
-Support for Michael and Phoenix: Assist our leaders, Michael and Phoenix, to improve efficiency and contribute to our success.
-Cross-Training: Opportunity to learn and work in customer service to build a diverse skill set.

***Key Requirements:
-Experience as an Executive Assistant and Virtual Assistant: A strong background in executive and virtual assistance is required. Your skills in managing schedules, handling communications, and performing administrative tasks with high attention to detail are crucial.
-Bonus Skills: Experience with managing Airbnb properties is a plus. Familiarity with tools like Breezeway, Hostway, or Booking.com is also beneficial. ***WE will provide TRAINING for these skills, so experience is NOT MANDATORY.
-Customer Service Experience: At least one year of experience in customer service is required. Clear English communication is essential.
-Highly Trainable and Smart: We are looking for someone who is quick to learn, adaptable, demonstrates strong problem-solving abilities, and has a strong work ethic.

***Schedule:
Regular business hours, likely from 7 AM EST to 3 PM EST or 7 AM EST to 4 PM EST. The final schedule will be determined based on tasks.

***Pay:
$3 to $5 per hour.


***Additional Responsibilities:
-Executive Assistant Tasks: Manage schedules, handle communications, and coordinate meetings for our leaders, Michael and Phoenix. Provide high-level administrative support to ensure smooth operations.
-Virtual Assistant Tasks: Perform a variety of administrative duties such as email management, data entry, and research. Assist with project management and ensure tasks are completed on time.
-Organizational Support: Keep track of important deadlines, manage documents, and ensure efficient workflow within the team. Help with organizing and prioritizing tasks to meet goals.
-Calendar Management: Manage and coordinate calendars for Michael and Phoenix, scheduling meetings, appointments, and reminders.
-Reporting and Documentation: Prepare and maintain accurate reports and documentation related to various tasks and projects.
-Manage Contractors: Build and maintain good relationships with contractors such as cleaners and handymen. Ensure high-quality service delivery.
-Quality Checks: Regularly check property listings and guest interactions to ensure they meet our standards. Implement improvements based on feedback.
-Solve Problems: Address issues between guests and contractors quickly and effectively. Identify and prevent potential problems to enhance the guest experience.


***Additional Requirements:
-Leadership: Demonstrate strong leadership skills, particularly in managing and coordinating with contractors.
-Analytical Skills: Ability to analyze data and trends to make informed decisions.
-Continuous Learning: Stay updated on industry trends and changes in Airbnb policies.
-Adaptability: Flexibility to adapt to evolving responsibilities and challenges.
-Training: Willingness to participate in ongoing training to improve your skills.
-Strong Work Ethic: A dedicated and reliable approach to work is essential, with a commitment to excellence in all tasks.


***Important Details:

-The role generally involves working from 7 AM to 4 PM with a one-hour lunch break, Monday through Friday. This schedule may adjust to 7 AM to 3 PM without a lunch break later.

-The role will focus significantly on virtual assistant and executive assistant duties, with responsibilities related to Airbnb management included.

-There may be opportunities to cross-train for customer service roles, especially for Black Friday.


***How to Apply:
If you’re a highly experienced, detail-oriented, smart candidate with a strong background in VA and EA roles, possess a strong work ethic, and are highly trainable, please send a voice recording explaining why you’re a great fit. Include your voice recording, resume, cover letter, and OLJ profile link in your OLJ message.