Business Administration Officer - Permanent Remote, Flexible Hours (+10 GMT)

*** DO NOT APPLY UNTIL YOU HAVE READ THIS AD IN FULL ***

Amigo Technology is an IT service business and Managed Service Provider (MSP), located on the Sunshine Coast, Australia. We have been operating for over 10 years, with the goal of making computers and technology friendlier to our awesome small business clients. We are seeking a Technical IT service officer to join our friendly team. Here’s a few words from our founder: https://youtu.be/2hz3OBT-lPg

By joining the Amigo team, you will enjoy:

- A flexible work from home position, ideally between 32 and 40 hours per week, on a schedule that works for you
- A friendly team atmosphere where you’ll need a good sense of humour!
- Daily opportunities to help ordinary people with technology challenges in a team environment, with the goal of making technology friendly
- Competitive earnings, typically between 265php and 335php per hour, depending on ability and experience, plus bonuses

We are seeking a candidate who has:

- A keen interest in working in a process-driven environment and working together with a technology-focused team
- A desire to utilise a mix of creative and process-based problem solving
- Excellent English, both written and spoken
- A high level of attention to detail (put the word "AMIGO" in the “Additional Comments” section of our application form)
- A good sense of humour!

This position will have many opportunities for growth, and over time you will have access to internal mentoring, certificates and training programs to encourage you to work with a wider range of systems. Prior experience with the following would be greatly appreciated and will lead to greater earnings, although this is not a requirement:

- At least two years of experience working in an business administration position, ideally in IT services organisation
- Experience with various features of Xero, such as bank rules, activity statements, reporting and troubleshooting account issues
- Familiarity or experience with the Australian taxation system
- Ability to work with a variety of documents and spreadsheets, including the use of formulas and advanced formatting

Your duties will include the following:

- Processing general enquiries and administrative tasks
- Assisting technical teams with billing, scheduling and general communications with clients
- Updating and maintaining internal documentation, financial records and related systems
- Coordinating with vendors and service providers to achieve business outcomes
- Content & Service Management

If you have made it this far, great! Before you apply:

- You will be expected to learn quickly and contribute as part of a team. The workload will be both challenging and rewarding.
- We conduct background checks and our team is required to use managed remote workstations. Dishonest conduct will be quickly caught. If you’re thinking of using a mouse jiggler or being OE, please don’t apply.
- Applicants MUST submit their application via this form to be considered - all other application methods will be IGNORED: https://amigotechnology.com.au/form-admin-officer-application

Please also check and re-check the links to your resume to ensure they are correct. We will only contact valid submissions. We look forward to hearing from you!