Claims Support Specialist

Job Description:
An independent insurance claims office is seeking a well-spoken and detail-oriented Claims Support Specialist to assist with various aspects of day-to-day operations. Our office processes primarily automobile damage claims for well-known national insurance companies in the property and casualty field.

Key Responsibilities:
Answering and assisting customers via phone (heavy call volume).
Scheduling inspection appointments for claims.
Transferring and managing files.
Interacting with clients and internal teams online.

Requirements:
Strong communication skills with a professional phone manner.
Computer literacy, including the ability to manage online interactions and documentation.
Ability to manage multiple tasks and work efficiently in a fast-paced environment.
While we will provide training on the specific tasks and processes unique to our office, candidates must demonstrate proficiency in the above-mentioned skills.

Position Details:
Full-time position
Monday through Friday, 9:00 AM to 6:00 PM EST
Application Instructions: To apply for this position, please complete the following steps:

Survey: Complete the survey at this link.
https://go.cultureindex.com/s/47FF600000
Assessment: Complete the qualification quiz/assessment at this link.
https://forms.gle/djqb4ykfiqGWKB8X9

Thank you for your interest in joining our team!