Executive Assistant and Client Relations Specialist (Remote Full-Time Position)

Executive Assistant and Client Relations Specialist (Remote Full-Time Position)

(A) Introduction:
WASHINGTON CONSTRUCTION is seeking a highly motivated and efficient Executive Assistant and Client Relations Specialist to join our dynamic team. This remote full-time position is perfect for individuals who excel in a fast-paced environment and are dedicated to providing exceptional administrative support and client communication. Our unique approach to remote work includes comprehensive training, collaborative tools, and a supportive team culture.

(B) Key Responsibilities:
- Administrative Support: Assist the management in scheduling meetings, managing calendars, preparing reports and presentations, and maintaining the company's internal knowledge hub.
- Strategic Planning: Collaborate with the CEO on business expansion strategies, including the development of a remote workforce structure.
- Process Development: Create and document detailed processes for operational, marketing, project management, and administrative tasks to facilitate company growth.
- Team Coordination: Act as a liaison between different departments, ensuring smooth communication and project execution.
- Resource Management: Assist in identifying and allocating resources for various projects and initiatives.
- Client Communication: Serve as a key point of contact for clients, addressing inquiries, providing updates, and fostering strong relationships through various communication channels, including phone calls.
- Market Research: Conduct market research to identify potential marketing campaigns and coordinate with external agencies to execute them effectively.
- Social Media Management: Manage the company's social media presence, engage with followers, and monitor the effectiveness of marketing efforts.
- Project Assistance: Support the management in streamlining administrative processes and collaborate with the team to ensure smooth project execution.
- Financial Overview: Assist in basic financial tasks such as invoice processing, expense tracking, and budget monitoring.
- Recruitment Support: Aid in the hiring process for future remote positions as the company expands.
- Performance Tracking: Implement and maintain systems for tracking company KPIs and individual performance metrics.
- Technology Integration: Research and recommend tools and software to improve company efficiency and remote collaboration.

(C) Requirements:
- Availability: Must be comfortable working 9 AM to 5 PM PDT, corresponding to 12 AM to 8 AM PHT, Monday through Friday.
- Communication Skills: Exceptional verbal and written communication abilities, with comfort using phone calls as a primary communication tool. Training will be provided for call handling procedures.
- Engagement: Ability to remain fully engaged and responsive during work hours, managing stress effectively while multitasking.
- Collaboration Tools: Proficiency in using TimeProof for time tracking and Gather for virtual office collaboration.
- English Proficiency: Minimum C1 level proficiency in English.
- Education and Experience: Bachelor's degree in Business Administration, Marketing, or a related field, with a minimum of 3 years' experience as an Executive Assistant or similar role.
- Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with project management and collaboration tools (e.g., Trello, Asana, Google Workspace, Buildertrend).
- Adaptability: Ability to quickly learn and adapt to new tools, processes, and responsibilities as the company grows.

(D) Why This Is Necessary:
Our approach, including the use of TimeProof and Gather, is vital for ensuring immediate availability, real-time support, and maintaining our commitment to efficiency and client satisfaction. These tools facilitate seamless collaboration in a remote environment, mirroring the productivity of an on-site office while providing flexibility to our team members.

(E) Trial Period and Benefits:
- Initial Trial Period: 1-3 months, with performance evaluations. Working hours are set for 9 AM to 5 PM PDT.
- Salary: $600 monthly during the trial period, with a review for adjustment based on performance upon completion.
- Benefits: Post-trial, you'll be eligible for certain benefits and potential bonuses.
- Outstanding employees may have the opportunity to join us in the United States with a significant salary adjustment.

(F) Application Process:
Submit your resume, work history, and a cover letter highlighting your skills and experience. Proficiency in English is a must. Candidates will receive an invitation email from our hiring platform for assessments to be completed within 48 hours. Please check your spam or junk folder if you do not see the email in your inbox. Completing the assessments within 48 hours will ensure priority consideration for your application.

We understand the significance of the changes and are dedicated to a smooth transition. We value your feedback and encourage open discussions. This position offers an exceptional opportunity to grow with a company committed to excellence in the construction industry.

(G) How to Apply:
Please use the subject line "Executive Assistant and Client Relations Specialist Application" when submitting your application.

We look forward to welcoming a new member to our team who shares our values of dedication, efficiency, and client satisfaction.

Best Regards,

WASHINGTON CONSTRUCTION