Client Relations Specialist: Be a Pioneer in a Groundbreaking California-based Online Travel Agency

Calling all: Client Relations Specialists, Hotel Support Coordinators, Relationship Managers and Hotel Liaison Officers!

Are you ready to be part of something groundbreaking in the travel industry? Join us in launching a revolutionary online travel agency (OTA) that’s not just about booking - it's about building a vibrant community while bringing back the authentic hotel experience and elevating hospitality to the next level.

Watch this video to learn about your exciting new career! https://bit.ly/SNWCSR

Work Days: Monday to Friday (rarely weekends!)
Hours: Full-time, 40 hours/week, 7 am-5 pm Pacific Time, with flexibility.

Independent Contractor position providing:
• Awesome Pay • Performance-based bonuses and raises • Great Perks (healthcare & PTO) • Inspiring Leadership • Positive Work Culture • Inclusive PH Community • Free Training & Personal development events • Growth Opportunities • More!

Main Responsibilities:
• Support Calls: Build and maintain strong relationships with hoteliers, addressing inquiries and resolving overbooking issues with tact and efficiency.
• Administrative Tasks: Handle data entry, manage hotel information, and ensure adherence to best practices for listing hotels on our platform.
• Structure & Organization: Implement and maintain efficient organizational processes to streamline operations and support business goals.

Requirements for this Role:
• 2-3 years of experience in Customer Support, Hotel Support, or Relationship Management.
• With a startup spirit, excels in a dynamic, fast-paced environment and is excited to wear multiple hats.
• Knows a little bit about a lot! (admin and data entry/ SOP and processes dev/ marketing/ customer support)

Front of the Line (Bonus Points) if you have:
• Experience in the hospitality (hotel industry)
• Experience with HubSpot or similar CRM tools.
• Experience in marketing and social media management
• American Accent (nice to have, not crucial)
• Hotel and Restaurant Management (HRM)

HOW TO APPLY:
• Watch the video: https://bit.ly/SNWCSR
• Fill out the short application form: bit.ly/S2SForm1

Job Code: CSRSN