* SPANISH SPEAKING* Detail-Oriented ENTRY LEVEL VA with Excellent Phone Skills (Bilingual)

Position Title: Bilingual Virtual Assistant (Spanish-Speaking)


Join Our Growing Team!


Bienvenido Insurance, a rapidly expanding, family-owned insurance agency, is seeking an entry-level, detail-oriented bilingual Virtual Assistant with excellent phone skills. This full-time role (40 hours/week) is perfect for someone ready to learn, grow, and take on new challenges in a supportive and dynamic environment.


About Us:


At Bienvenido Insurance, we take pride in offering outstanding service to our clients while fostering a collaborative and supportive work culture. We are looking for a committed team player who is eager to develop their skills and grow with us.


Position Overview:


As a key part of our team, you will be responsible for managing quotes, updating CRM systems, and ensuring smooth communication with clients and agents in both English and Spanish. This position begins with a 30-day training program designed to give you the tools to succeed, with potential for growth based on performance.


Key Responsibilities:


Quote Management:


*Handle policy quotes across multiple platforms.
*Complete and submit forms for various insurance carriers.
*Generate auto policy quotes using Turborater.
*Fill out Acord forms for commercial policies.
*Notify agents of completed quotes and forms.
*Send quotes to clients via email or text.
*Process approximately 15 personal and commercial line quotes daily.
*Multitask and perform data entry with minimal supervision.


CRM Management:


Keep the CRM system up-to-date with complete and accurate information.
Upload policies using RingCentral.
Enter new policies and quotes into NPQ CRM.
Send text messages to clients in both English and Spanish regarding payments due or policy cancellations.
Ensure speed and accuracy in all data collection tasks.


What We're Looking For:


*Impeccable English grammar (we provide training for the rest).
*Fluency in a second language (Spanish is preferred).
*Availability during U.S. Central Time working hours.
*Willingness to learn and adapt to new platforms and programs.
*Attention to detail and the ability to handle multiple tasks independently.


What We Offer:


*Supportive Culture: You'll receive feedback and recognition as part of a close-knit, collaborative team.
*Paid Training: Start with a comprehensive training period at a competitive entry-level wage.
*Stable Work Hours: Enjoy a fixed 5-day schedule aligned with U.S. business hours.
*Holiday Pay: Including a 13th-month bonus as part of your compensation.


Key Qualities for Success(Our Core Values):
*Teamwork: Works well with others to achieve shared goals.
*Reliable: Consistently reliable, ensuring tasks are completed on time.
*Urgency: Prioritizes tasks efficiently and handles them with a sense of urgency.
*Customer-Centric: Always strives to exceed customer expectations.
*Integrity: Upholds high ethical standards in all interactions.
* Attitude: Maintains optimism and a problem-solving mindset.




Interested in joining our team? Do not apply via email. All applications must be submitted through OnlineJobs.ph. To show you've read the full description, start your application with the word "Bienvenido."


P.S. Please include a sample voice recording with your application and confirm its inclusion through the OnlineJobs.ph messaging platform.