CRM Analyst

To apply for this job: please complete our online application: Upgrade to see actual info.

We look forward to meeting you!

About the Company:

Hiive is a marketplace startup based in Vancouver, Canada, and is backed by seasoned professionals with decades of experience in venture capital, private equity, and capital markets. The fintech company has built a revolutionary trading platform for buyers and sellers of shares in private late-stage venture-capital backed companies and “unicorns,” bringing a rational, beautiful and modern technological interface to a messy and opaque traditional market.

Duties and Responsibilities:

As a CRM Analyst, you will support Hiive’s Sales Operations team in building, maintaining and populating our databases and creating analytical tools for monitoring and evaluating success.

Your day-to-day duties may include: reviewing internal communications and third party data sources to extract and log relevant information and data points; performing lead generation research and data entry; importing and exporting data from our CRM and trading platform; cleaning and organizing large CSV files; and updating client database profiles.

Minimum Qualifications:

- At least three (3) years of relevant experience
- Proficient in Google Workspace and Microsoft 365
- Some experience in working in or on a customer relationship management software program, such as Salesforce, Hubspot or Pipedrive.
- Have an undergraduate degree or college diploma in a relevant area, such as economics or business administration.
- Be tech-savvy, with the ability to quickly learn and adapt to new software applications, systems and processes.
- Be highly organized, effcient, quick, patient and detail-oriented, with a keen eye for and interest in managing, organizing, updating, cleaning and processing large sets of customer data, and performing data import/exports and migrations.
- Be a process-oriented, open-minded thinker, willing to look at problems from multiple angles, with an appetite and patience for getting it right, iterating on systems and processes, and continuously improving.