Accounts Receivable Virtual Administrator (Real Estate)

Our client in the Real estate industry is looking for an Accounts Receivable Virtual Administrator to support their admin team and accounting team that is base in the US real estate market.

Responsibilities:
- Manage the resident payment portal, ensuring timely updates for delinquent accounts.
- Contact delinquent residents via phone, text, and email to ensure payment compliance.
- Send demand letters to residents on scheduled dates and on late days.
- File evictions and disable online payments for non-compliant residents.
- Complete the Move-Out Reconciliation Checklist for departing residents.
- Send past resident balances to collections after the designated waiting period.
- Regularly communicate with current residents who have outstanding payments via email, phone, and text.
- Assist the Urban Village Team with various administrative needs, including scheduling events, responding to emails, and other tasks as required.
- Coordinate and manage the scheduling of meetings and events.
- Handle inbound and outbound communication for team-related inquiries.
- Maintain organized records and documentation for resident communication and financial transactions.
- Assist in generating financial reports and providing relevant information to the accounting team.
- Focus on Ad-Hoc tasks that will be directed by the Manager.

Qualifications:

- Proven experience in accounts receivable, particularly in the real estate industry.
- Strong understanding of payment processing, collections, and eviction procedures.
- Excellent communication skills, both written and verbal, with a customer service focus.
- Proficiency in using property management and accounting software.
- Detail-oriented with strong organizational skills and the ability to manage multiple tasks simultaneously.
- Self-motivated and able to work independently in a remote environment.
- Experience with real estate property management software like Yardi, Resman, or similar platforms.
- Previous experience in a remote or virtual role.
- Familiarity with MST time zone and availability during these business hours.

Instructions:
1) Send a link to your updated CV (include it in the body of your message)
2) Explain your relevant experience in 1 paragraph
3) Use "NEP - Accounts Rec " as the subject of your message