Remote Customer Service Specialist - Online Fashion Brand

Are you a passionate customer service pro? We’re looking for a talented and dedicated individual to join our team in a Remote Customer Service role.

About Us:
We are a worldwide, online fashion brand dedicated to providing a top-notch customer service experience. We’re passionate about our products and committed to building a strong community with our customers.

What We Offer:
Remote work: Work from the comfort of your own home!
Competitive pay: $600 USD per month.
Growth opportunities: We value high-quality work and reward initiative.
Supportive team environment: We’re a friendly and collaborative team who are passionate about what we do.

Responsibilities:
Respond to customer inquiries via email and social media in a timely and professional manner.
Provide excellent customer service, including style advice, technical assistance, and general support.
Work independently and as part of a team to achieve company goals.
Full-time work Monday-Friday, aligning with 6:00am-2:30pm PH time. Flexible Sunday hours are also required.

Requirements:
Proven experience in customer service, preferably in the fashion industry.
Excellent computer skills, including proficiency in Zendesk and Shopify. With experience in Slack and ChatGPT preferred.
Strong written and verbal communication skills.
Ability to think critically and solve problems effectively.
A friendly and professional demeanor.
High attention to detail and a commitment to quality.

If you’re a motivated and experienced individual who thrives in a fast-paced environment and is passionate about delivering exceptional customer service, we encourage you to apply!

To Apply:
Please submit your resume and a brief cover letter outlining your relevant experience and why you’re a perfect fit for this role. We look forward to hearing from you!