Chat/Sales Specialist

Job Title: Online Chat Specialist
Job Type: Remote, Full-Time

Location: Work from Home

Salary: Competitive, with performance-based incentives

Job Description:
We are seeking talented and enthusiastic Online Chat Specialists to join our dynamic team! As a Chat Specialist, your primary responsibility will be to engage in lively and engaging conversations with followers on behalf of our clients. This role is ideal for individuals who have excellent communication skills, enjoy building relationships, and are motivated by achieving performance goals.

Key Responsibilities:
Engage in real-time text-based conversations with followers across various platforms.
Maintain an active and positive presence, responding promptly to messages during your shift.
Tailor conversations to fit the style, tone, and preferences of the follower while adhering to client guidelines.
Build and maintain rapport with followers to encourage ongoing interaction and satisfaction.
Meet or exceed engagement and performance targets, contributing to the overall success of the team.
Provide feedback and insights to help improve the quality and effectiveness of subscriber interactions.
Follow all company policies and procedures to ensure compliance and maintain a high standard of professionalism.

Qualifications:
Exceptional written communication skills, with the ability to engage and entertain in a text-based format.
Strong understanding of digital communication etiquette and the ability to adapt to different conversational styles.
Ability to work independently and manage time effectively in a remote setting.
Previous experience in customer service, online support, or a similar role is a plus - but not required.
Applicants with no experience are encouraged to apply.

Reliable internet connection a must.

Benefits:
Competitive pay with opportunities for bonuses based on performance.
Work from the comfort of your own home.
Be part of a supportive and collaborative team that values creativity, teamwork and innovation.