Remote Catering Delivery Dispatcher (US Time Zones)

About Us:
Dragonfly Tech is an innovative catering delivery company that utilizes cutting-edge technology to optimize last-mile delivery services across the United States. We are committed to excellence in service and efficiency, and our success is driven by our talented team of professionals.

Position Overview:
We are seeking a seasoned Catering Delivery Dispatcher to manage and oversee our last-mile delivery operations during US time zones. This role is critical to ensuring that our high standards of service are maintained, and it requires a professional who can thrive in a fast-paced environment while handling multiple responsibilities with precision.

Why Join Us?:

• Leadership Role: Take charge of dispatch operations, leading a team of drivers and ensuring seamless delivery experiences for our clients.
• Cutting-Edge Technology: Work with advanced tools like Cartwheel and Onfleet to drive operational excellence.
• Competitive Compensation: We offer a competitive salary package that reflects your experience and expertise.
• Work-Life Balance: Enjoy the flexibility of remote work with a supportive and dynamic team environment.

Key Responsibilities:

• Lead and coordinate the dispatch of catering deliveries using Cartwheel and Onfleet software.
• Provide strategic oversight to ensure efficient routing and on-time deliveries.
• Serve as the main point of contact for drivers and clients during the delivery process.
• Analyze and optimize delivery operations based on daily performance metrics.
• Mentor and support junior dispatchers to enhance team performance.

Qualifications:

• Experience: Minimum of 5 years in last-mile delivery dispatching or logistics management, preferably with experience in a leadership role.
• Technical Proficiency: Strong working knowledge of Cartwheel and Onfleet, with the ability to troubleshoot and optimize their use.
• Communication: Excellent verbal and written communication skills in English, with the ability to convey complex information clearly.
• Problem-Solving: Demonstrated ability to think on your feet and resolve issues quickly and efficiently.
• Flexibility: Willingness to work during US time zones, specifically night shifts.
• Age Range: Ideal candidates will be aged 25-45, bringing a balance of energy, experience, and maturity to the role.

Preferred Attributes:

• A proactive approach to leadership and team development.
• Strong organizational skills with a keen attention to detail.
• A passion for technology and innovation in the logistics space.

Perks & Benefits:

• Competitive salary and performance bonuses.
• Work-from-home flexibility with a focus on work-life balance.
• Opportunities for career advancement and professional growth.
• Comprehensive health benefits and wellness programs.

Application Process:
To apply, please submit your resume and a cover letter highlighting your relevant experience and why you’re the perfect fit for this role. We look forward to learning more about how you can contribute to our team’s success.