Executive Assistant for Ballet Studio

Kirova Dance Academy is looking for a dynamic and organized Executive Assistant to streamline our daily operations and ensure an exceptional experience for our students, parents, and staff.

Key Responsibilities & Expected Results:

Client Engagement:
- Respond to inquiries across channels within 24 hours, providing accurate info on classes, schedules, and pricing.
- Result: Maintain a 95% response rate within the 24-hour window, leading to higher client satisfaction and conversion rates.

Student Records & Data:
- Manage digital student records, track attendance, tuition, and handle overdue accounts.
- Result: Ensure 100?curacy in records and reduce overdue accounts by 20% within six months.

Event Coordination:
- Assist in organizing recitals, workshops, and studio events.
- Result: Successfully coordinate events with zero logistical errors, leading to a smooth experience for all participants.

Instructor Support:
- Coordinate class schedules, handle private lesson bookings, and assist instructors with digital tools.
- Result: Improve instructor efficiency by ensuring all tools and schedules are up-to-date and accurate.

Schedule Management:
- Communicate any schedule changes swiftly, manage waitlists, and ensure smooth class operations.
- Result: Reduce scheduling conflicts by 30% and improve communication speed to students and parents.

Requirements:
- 2+ years of experience in a similar role with a US-based business.
- Strong written and verbal communication skills in English.
- Self-motivated with a reliable internet connection and computer (preferably MacBook).

How to Apply: Visit Upgrade to see actual info/apply/executive-assistant.