Be a call center agent in your own home! (Cleaning Business)

We are a US-based house cleaning company seeking a dedicated customer support agent to join our team. This is a full-time, remote position.

**Your daily tasks will include: **
1. Sending daily reports on completed and ongoing tasks.
2. Handling inbound and outbound sales calls, customer requests, and complaints.
3. Responding to customer inquiries via phone, email, live chat, Facebook Messenger, or SMS.
4. Providing service quotes and following up with leads.
5. Booking, rescheduling, and updating service jobs in our booking system.
6. Identifying customer needs, researching issues, and offering solutions.

**Success in this role requires: **
- Quick learning ability
- Strong communication skills
- Staying calm under pressure
- A knack for process optimization
- Self-motivation

**Position Details: **
- **Hours: ** Monday to Friday, 8:00 AM to 4:00 PM; Saturday, 8:00 AM to 2:00 PM EST
- **Pay: ** $4.00/hr starting rate, with raises every 6 months and performance bonuses every 3 months.
- **Training: ** Provided to help you excel in responding to customer queries across various platforms.

**How to Apply: **

1. Email **frasercleaners@gmail.com** with the subject line: “I want to be a call center agent.”
2. Include a link to your OnlineJobs.ph profile in your email.
3. Complete the Google form sent to you after applying.

**Important: ** To be considered, you must complete the Google form entirely. In the form, when asked your age, answer “40” to show you’re detail oriented.

We look forward to hearing from you!