Project Manager with Graphic Design Skills

Are you passionate about creating exceptional user experiences at the crossroads of design, technology, and customer engagement? We're looking for a dynamic Project Manager with a strong background in CRM, Graphic Design, and UI/UX to join our team. If this sounds like you, we’d love to hear from you!

Key Responsibilities:
- Manage & Enhance Our Mobile App: Oversee the functionality, design, and user experience of our mobile app, ensuring it remains up-to-date and operates smoothly.
- Customer Support: Provide outstanding customer service by addressing and resolving any app-related issues.
- Data-Driven Improvements: Analyze customer data to identify areas for improvement and enhance app performance and user satisfaction.
- CRM Management: Leverage CRM systems to manage customer relationships and maintain accurate, up-to-date records.
- Innovate for Customer Needs: Develop and implement strategies that exceed customer expectations, using feedback to continuously improve the app.
- Team Coordination: Collaborate with key team members to deliver a seamless and exceptional customer experience.
- Retention Campaigns: Create and execute effective strategies aimed at retaining customers and increasing their loyalty.
- Marketing Initiatives: Partner with the marketing team to develop and implement campaigns that attract new customers.
- Cross-Functional Collaboration: Work closely with IT, marketing, and operations teams to enhance the overall customer journey.
- Creative Design: Design visually compelling graphics for app campaigns while ensuring brand consistency across all platforms.

Qualifications:
- Proven experience in mobile app management, UI/UX design, and CRM systems.
- Strong analytical skills with a focus on data-driven decision-making.
- Excellent communication and interpersonal skills.
- Creative problem-solving abilities with a passion for innovation.
- Proficiency in graphic design tools and software.
- A collaborative spirit with a strong customer-focused approach.

Join our team and play a crucial role in shaping the future of our mobile app experience!