Medical Receptionist

We are seeking a detail-oriented and customer-focused Remote Medical Receptionist to manage the front desk operations of our clinic virtually. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to handle multiple tasks efficiently. This role is crucial in ensuring a smooth patient experience and the effective management of our daily operations.

Responsibilities:

Greet and assist patients via phone or video call.
Manage phone calls, schedule appointments, and handle inquiries.
Maintain and update patient records with confidentiality.
Verify insurance information and process billing.
Coordinate with medical staff to ensure timely patient flow.
Handle administrative tasks such as filing, scanning, and faxing documents.
Assist with patient check-in and check-out procedures.
Address patient concerns and provide excellent customer service.
Qualifications:

Previous experience as a medical receptionist is required.
Strong organizational and multitasking skills.
Proficiency in medical software and Microsoft Office Suite.
Excellent communication and interpersonal skills.
Ability to handle sensitive information with discretion.
Knowledge of medical terminology and insurance processes is a plus.
Preferred Qualifications:

Experience in a medical or healthcare setting.
Familiarity with electronic health records (EHR) systems is required.
Experience with EPIC is a plus.
Comfortable with using remote communication tools and technology.