Fraud Analyst

We run a market research panel available in more than 40 countries. We are currently adding 40-50k new members monthly. Users sign up to take paid surveys.

Currently hiring one (3) members to cover the shift below for our Fraud Review Team;
Note: The posted schedule may change to fit business needs.

Schedules:

Shift 1
EST
8:00 AM - 4:00 PM
Manila
8:00 PM - 4:00 AM
Days: Monday, Tuesday, Wednesday, Thursday, Friday and Saturday
Days off: (1 day off) Sunday
RDOT: Saturday (paid $5/hr.)

Shift 2
EST
2:00 PM- 10:00 PM
Manila
2:00 AM - 10:00 AM
Days: Monday, Tuesday, Wednesday, Thursday, Friday and Saturday
Days off: (1 day off) Sunday
RDOT: Saturday (paid $5/hr.)

Shift 3
EST
4:00 PM - 12:00 AM
Manila
4:00 AM - 12:00 PM
Days: Monday, Tuesday, Wednesday, Thursday, Friday and Saturday
Days off: (1 day off) Sunday
RDOT: Saturday (paid $5/hr.)


Responsibilities
The role of a Fraud Analyst is critical in ensuring the integrity of Market Research data by identifying and mitigating fraudulent accounts in our platform.
Continuously monitor patterns that indicate potential fraud, such as inconsistent or implausible answers.
Identify and flag suspicious activities, such as multiple accounts or rapid survey completions, that may indicate fraudulent behavior.
Conduct thorough investigations of flagged accounts


You must have the following to qualify and apply for the position;
Analytical Skills: Strong ability to analyze large data sets to identify patterns and anomalies that may indicate fraudulent activity.
Attention to Detail: High level of precision in examining and identifying inconsistencies.
Statistical Knowledge: Understanding of statistical methods
Problem-Solving Skills: Ability to develop and implement strategies to detect and prevent fraud.
Communication Skills: Ability to communicate findings and recommendations to stakeholders.
Ethical Judgment: Strong sense of ethics and commitment to maintaining the integrity of survey data.
Experience with Survey Platforms: Familiarity with survey tools (e.g., Qualtrics, SurveyMonkey, Google Forms) and their data outputs.
Knowledge of Fraud Detection Techniques: Understanding common fraud schemes and techniques
You must have a stable internet connection - backup devices.
You need to be available and focused at all times during your shift.

Experience Required:
1-3 years of experience in a related field such as data analysis, fraud detection, market research, or survey administration.

To apply, please answer the following questions:
Are you available for the shift mentioned above? Would you alternatively be available for other shifts?
Are you flexible enough to jump in for a colleague who can not take his shift?
You must be on time for your shift at all times and be in front of your computer during the 8 hours of your shift. This is critical to support our Fraud Analyst Team. Does that work for you?
Do you have your own device? Which one?
Do you have a stable internet connection? Do you have a backup internet connection?
What are your salary expectations (monthly)?
When is your soonest availability?
You must include an accessible link to your CVs.
Please answer the below test scenario - use your own words basing your answers on your previous experience as a Fraud Analyst - using AI tools in your response here will automatically screen your application.

Question:
On a survey platform, you observe that several users are consistently providing contradictory answers across similar surveys. What steps would you take to investigate this behavior, and how would you determine if it's indicative of fraudulent activity?