e-Commerce Online Agent

We are an e-commerce company selling love dolls to customers worldwide through our own website.

We need 2 experienced e-commerce live chat agents to handle our website online customers' chat and emails

Requirement:
1. 6 months of live chat experience at least *(Must have, otherwise no need to keep reading below to waste time :)
2. 6 months of e-commerce customer service experience at least *(Must have, otherwise no need to keep reading below to waste time :)
3. Empathy with clients as well as the company
5. Able to work 8 hrs per day, 6 days per week
6. Work Details: Most Live chat & emails, few outgoing calls, no inbound calls
7. We use Hubstaff to do time tracking, and we do not allow to do other part-time or full-time jobs during working hrs

First newbie month:
$1.5/hr basic salary + sale bonus = Total $2-$3/hr

After the first month:
$2/hr basic salary + sale bonus = Total $3-4/hr

Salary will be increased every 6 months. Our agent ave salary is around $600-$800 per month

Payment Terms:
Net 3 Bi-weekly Payment

Job Application Process:

As I will not be here after posting this job, please submit your application here: Upgrade to see actual info
Then added my Skype (in the application) to let me know that you have submitted an application.
Once approved, we will arrange an interview soon :)

About us:

Founded in Shenzhen, China in 2016, VSDoll is an e-commerce company selling love dolls. CEO William has been in this field for over 6 years. We focus on offering various types of dolls to our customers, via our websites. Currently, in our team, we have 7 Chinese teaUpgrade to see actual infombers (responsible for product development, supply chain management, website operation, marketing, server operation, and maintenance), 3 teaUpgrade to see actual infombers in the Philippines (responsible for customer service). At the same time, our cooperative factories are also located in China, which is responsible for the production of the products.

*** Vision
Be the #1 Doll company proficient in both design and production

*** Mission
Bring the best but most affordable dolls to our customers
Become the leader in the doll market

***Values
Long-term-first, Result-oriented, Responsible, Passionate