English-Spanish Speaking

The ideal candidate will be fluent in both English and Spanish, with excellent communication skills in both languages. This position offers an exciting opportunity to interact with a diverse customer base and provide exceptional service.

Responsibilities:

Communicate effectively with customers in both English and Spanish, both verbally and in writing.
Handle incoming inquiries and provide accurate information about products/services.
Assist customers with order placement, billing inquiries, and issue resolution.
Maintain detailed records of customer interactions and transactions.
Collaborate with other departments to ensure prompt and efficient resolution of customer issues.
Uphold company policies and procedures while delivering top-notch service.
Qualifications:

Fluency in English and Spanish (written and verbal) is required.
Strong interpersonal skills and ability to work effectively in a team environment.
Excellent problem-solving abilities and attention to detail.