1800 Salvage VA Assistant

Primary Objective:
To assist the buyers with administrative and supportive tasks, so they can spend more time speaking with customers and buying cars (and less time on admin tasks).


Specific Responsibilities:

Contract of sale - verifying & executing, and sending back to the customer.
Paperwork filing & compliance assistance.
Communication with customers via email and podium web chat.
Communication with 1800 Salvage teaUpgrade to see actual infombers by Teams chat.
Lead qualifying - packaging quote emails for buyers.


Career Progression Opportunities:
Answering calls and communicating with customers.


Skill & Experience Requirements:
2-3 years verbal customer service experience (minimum).
Experience working with Australian business(es) and customers.
Strong communication, initiative and problem solving skills.
Excellent technology aptitude and skills.


Work Hours:
Weekends 9am to 5pm AND weekday evenings from 4pm to 9pm.
Timezone: GMT+10 / Melbourne time (GMT+11 during daylight savings).


Remuneration:
38,000 PHP per month (17,538.46 PHP per fortnight)
Starting salary, reviewed after initial 3 months based on performance
Based on 40 hour week


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