Davao-Based Customer Care Representative [DAY SHIFT, Hybrid Office/WFH Set-Up, Competitive Pay]

Are you tired of corporate politics? Sick of dealing with toxic customers who curse a lot? Are you looking for a chill work environment and dealing with laid-back customers? Then this is the right place for you!!

WHAT we offer:
- Day shift hours
- Large, homely work environment with a pool (yes, it’s a lovely swimming pool)
- Deal with chillaxed New Zealanders (not toxic and don’t curse a lot, unlike other nationalities!)
- Hybrid office and work from home set-up (best of both worlds!), with Shuttle service on office days
- Every day is ‘Dress Down Day’
- Not a quota/stats-driven role – we value the quality of service over quantity!

We’re a New Zealand-based e-Commerce company and we’re mad about everything to do with the sea. We sell fishing, boating and diving gear and other cool outdoor stuff.

Browse our team's webpage and get to know the team! mdhqteam.wixsite.com/mdhq

WHAT we’re looking for:

We’ve got a role for a Customer Service PRO who works hard to improve their skills and makes their customers happy. If that’s you, we want you on our growing team!!

Your main responsibilities include working one-on-one with our customers via email, online chats and phone calls to assist them with their orders or their shiny new toys (our marine gear)!

Qualifications:

- You MUST be based in Davao City
- You have previous customer support experience
- Love working one-on-one with customers
- Possess rare people skills which allow you to get out in front of problems and proactively help customers with potential troubles (some "special" customers require rare people skills :P)
- Empathy is your middle name
- Able to efficiently manage multiple activities and tasks at the same time
- You are female
- An excellent command of written and spoken English

REQUIREMENTS FOR APPLICATION: (send to jobsmdhq@gmail.com)

* Resume / CV
* At least 1 minute voice recording.

Please note that only successful applicants will be contacted.