Payment and Authorization Specialist

JOB SUMMARY:


This position is responsible for obtaining express consent from our clients to finalize the settlements on their accounts, calling in payments to the appropriate creditors, and assisting clients through the loan application process.


DUTIES AND RESPONSIBILITIES


Specific duties include:




Call in check by-phone payments to the appropriate creditors 
Process all emails from the Settlement Team email inbox
Utilize an automated phone system to reach clients for the following settlement activity:
Obtaining client authorization for settlement offers
Assist clients in setting up personal checks by phone to pay settlement offers
Coaching a client through a settlement
Conference creditor and client to complete an aspect of a settlement arrangement
Obtain additional funds to complete a settlement offer
Contacting clients to advise them they are eligible for our loan option and informing them of that program. 


KNOWLEDGE AND ESSENTIAL SKILLS


Excellent knowledge of accounting, bookkeeping, and banking practices
Data entry skills
Computer proficiency
Ability to work as a member of a team.
Problem-solving
Detail oriented
Knowledge of and access to the Fair Debt Collection Practices Act

To complete the processing of your application, please fill out this form.
https://bos.bamboohr.com/careers/52?source=aWQ9MTU%3D

TECH REQUIREMENTS

Intel i5 Processor 
16 gigabytes of Ram
Dual Monitor Set Up
Noise Cancelling Headset
Web Camera