Social Media Manager

**ALL APPLICANTS MUST ATTACH A RESUME AND PORTFOLIO IN ORDER TO BE CONSIDERED FOR THIS POSITION.**

Overview: The Junior Social Media Manager role has a great impact on each client’s experience on social media. This role is responsible for creating beautiful, sales-worthy, and exciting social media content while maintaining impactful relationships with each US-based Social Media Manager on their team as well as each client. As you create, publish, and report on content, you’ll be switching between many different duties. This is a great opportunity for someone to be able to showcase their time management and creative skills while also expanding their strong relationship building skills.

Responsibilities:

*Support Social Media Manager on your team with various social media management tasks
*Plan an engaging calendar of content for social media; create graphics and captions from photos and videos sent by the client, and ‘marketing posts’ in accordance with our company content and branding guidelines
*Liaise with Client Success Managers and/or Business Development as needed
*Proofread peer content using company-issued resources
*Schedule posts via Hootsuite; manual posting as required
*Monitor engagement and adhere to company's reputation management best practices
*Prioritize content creation based on client preferences/needs
*Utilize the company’s project management software to ensure projects are updated timely and efficiently; collaborate with other team members within the project management software per company guidelines
*Communicate timely and efficiently with the team members via the company’s current and preferred communication tools/methods
*Consistently participate in team calls and meetings via phone and video meeting
*Research industry trends to ensure your content creation and captions are up-to-date with current expectations and standards
*Using social media marketing tools to create and maintain our clients’ brands
*Analyze each client’s current digital marketing plan and social media strategy; identify weaknesses and make recommendations for improvement
*Researching social media trends and informing management of changes that are relevant to marketing activities
*Meet/exceed key performance indicators (KPIs) for social media campaigns, such as targets for a certain number of shares or likes and measuring a campaign’s performance against the KPIs
*Navigate/troubleshoot operational issues that may interfere with the client’s social media presence

Qualifications:

*At least 1 year of experience in a client success or sales required
*At least 2 years of experience in content creation required
*Mastery of Canva required
*Excellent grammar and English comprehension skills required
*Knowledge of video editing tools required
*Previous experience using project management software; proven ability to create, organize, and manage tasks
*Must possess an “eye for detail” and excellent organizational skills
*Must have a comprehensive knowledge of third-party social media tools and supporting software (Facebook, Instagram, LinkedIn, Twitter, YouTube, TikTok )
*Must possess extensive knowledge of how to troubleshoot operational and technical issues with social media platforms; mastery of Hootsuite, Sprout Social, G-Suite, Google My Business, and a variety of project management software's

Additional Information:
*The hours for this role are Monday - Friday 9am - 5pm EST
*Paid holidays off, included

**ALL APPLICANTS MUST ATTACH A RESUME AND PORTFOLIO IN ORDER TO BE CONSIDERED FOR THIS POSITION.**