Director of Human Resource

Please send your resume to info@getstaffright.com using "OLJ - Director of Human Resource" as the subject.

Permanent Remote Set-Up/Permanent WFH
Salary Range: Depending on experience

Responsibilities

- Develop and manage the wing-to-wing recruitment process for finding top talent within the BPO space for various job
categories (general VA, sales, accounting, operations, etc.)
- Train and supervise other team members in the recruitment and HR process
- Create all recruitment marketing materials, including copy and designs for job postings
- Establish and maintain a talent database of accepted, delayed, and rejected applicants
- Determine which tools or websites to utilize for each job posting (e.g. LinkedIn vs Indeed vs Facebook, etc.)
- Establish KPIs and other performance metrics to measure recruitment performance and areas for improvement
- Oversee all aspects of the human resources function


Qualifications:

- 5-10+ years’ experience successfully recruiting, onboarding, and managing teams, preferably in the BPO space
- Exceptional communication and leadership skills, with a proven history of results-driven success
- Deep connections and access to talented pools of VAs
- Strong organization and attention to detail
- College degree, preferably in a related field like HR

Requirements:

- Comfortable using time tracker tools like Time Doctor
- Highly motivated and organized
- Fluent in English - excellent written and verbal communication
- Proficient on a computer and in Microsoft Office (Outlook, Word, Excel)
- High-quality noise-canceling headset
- High-speed internet (50+ Mbps) with backup internet
- High-speed computer with a working webcam also must have a backup computer
- A quiet working environment free of outside noise (cars, animals, others working)