Assistant to the TOW Dispatcher

Job Title: Assistant to the TOW Dispatcher

Company: Classe TOWING LLC

About Us: Classe TOWING LLC is a reputable towing company dedicated to providing fast, reliable, and professional TOWING and roadside assistance services. We specialize in vehicle recovery, roadside support, and heavy-duty towing, serving a wide range of clients, from individual drivers to commercial fleets. Our commitment to excellence drives us to set new standards in customer service and efficiency within the TOWING and transportation industry. As we continue to grow, we are looking for a detail-oriented and proactive Assistant to the Dispatcher to join our team and support our dispatch operations.

Position Overview: As the TOW Dispatcher Assistant, your primary responsibility will be to support the tow dispatcher with the daily management of TOWING operations. Your key tasks will include coordinating communication between drivers, clients, and the dispatch team to ensure timely and efficient service. You will assist with dispatching tow trucks, tracking job status, and maintaining up-to-date records of assignments. Additionally, you will handle billing inquiries, process payments, and manage applications for new towing company partnerships. This role requires attention to detail and effective multitasking to ensure smooth day-to-day operations.

Responsibilities:

Assist in coordinating and dispatching TOW trucks to ensure timely service and efficient handling of requests.
Support in processing billing and payments for completed tow jobs, ensuring accuracy and timely follow-up.
Communicate with drivers, clients, and the dispatch team to provide updates, resolve issues, and address any inquiries.
Help manage the application process for partnerships with TOWING companies, aiming to expand our network.
Maintain detailed and accurate records of all dispatch activities, job statuses, and payment transactions.
Track and report on the performance of TOWING logistics, identifying opportunities for improvement in service efficiency.

Qualifications:

Must have experience using TowBook.
Required experience in towing dispatch or towing logistics operations.
Strong knowledge of billing and payment processes for towing companies.
Excellent organizational skills with the ability to manage multiple tasks efficiently.
Outstanding communication skills and the ability to collaborate effectively within a team.
Ability to work well under pressure and thrive in a fast-paced environment with minimal supervision.

How to Apply: If you’re ready to be part of a dynamic and growing team, apply now! Please submit your resume and a cover letter detailing your relevant TOWING experience and qualifications to classetowing@gmail.com.

Join Classe TOWING LLC and contribute to our mission of delivering excellence in logistics!