Service Technician

We are seeking a service technician who is a skilled worker that can operate in a variety of industries to provide services and repairs. The service technician, also known as a field service technician, mainly goes to the customer's location to fix problematic machines or equipment that cannot easily be moved due to size or connections with outer systems.

Must Haves:

--Within Cebu City or Mandaue City
--With a college level or vocational course that possesses technical certification in the industry.
--Has a certification in the field of electrical/electronics.
--Must have strong mechanical and technical skills.
--The ability to work independently.
--Managing overtime on service calls with patience and not rushing the job.
--Excellent customer service and communication skills.
--Has the ability to diagnose and solve problems based on customers' non-technical
descriptions.
--Strong working knowledge of equipment and tools used in the industry.
--Physically fit to lift heavy equipment and other mechanical tools.
.
Key Responsibilities

--Answering telephone inquiries and assisting clients.
--Installing and testing products, equipment, and machinery and providing instructions to
customers on the proper usage of their product.
--Using diagnostic tools to identify issues and evaluating the available information.
--Fixing defective or broken products or ordering the necessary parts to replace faulty or
worn-out parts.
--Promoting the company's services.
--Maintaining your technical and mechanical skills.

Compensation Benefits

--Basic pay- To be discussed
--Overtime pay
--HMO upon regularization