Full Time
Php ~43,900.00/month ( ~$1200 AUD )
40
Mar 18, 2025
**Job Position: Technical Support Specialist**
Are you ready to join a growing, Australian-based company and become an integral part of our expanding technical support team? We are excited to offer an opportunity for a dedicated individual to join us in the role of Level 1 Technical Support Specialist. This is a remote work-from-home (WFH) position, and we are seeking a candidate who can commit to working from 9 AM to 5 PM AEDT. If you're passionate about technology, possess a strong command of English, and aspire to be a long-term, stable member of our team, we encourage you to read on.
**Position Overview:**
As a Level 1 Technical Support Specialist, your primary responsibilities will include providing phone and
**Key Qualifications:**
- *Technical Aptitude:* General knowledge of computer networking, servers, switches, VPNs, Citrix, and related technologies will be advantageous in this role. Your ability to grasp and troubleshoot technical issues efficiently is essential.
- *Communication Skills:* Expertise in the English language, both written and spoken, is a fundamental requirement. Effective communication is key to delivering excellent support to our clients.
- *Stability and Growth:* We are looking for a dedicated individual who envisions a long-term commitment with our company. We are committed to providing opportunities for your professional growth and development as our company expands.
**Position Details:**
- *Location:* Remote work-from-home (WFH) position, allowing you to work from the comfort of your own space.
- *Working Hours:* The role requires you to work from 9 AM to 5 PM AEDT, providing a stable and predictable work schedule.
- *Responsibilities:*
- Provide technical support via phone and
- Conduct Quality Assurance (QA) testing to ensure product quality.
- Collaborate with the team to resolve complex technical issues.
- Continuously update and expand your technical knowledge to stay current with industry trends.
**Why Join Us:**
- Be a part of a dynamic and growing Australian-based company.
- Work in a remote WFH role with flexible working hours.
- Build and refine your technical skills while contributing to the success of our clients.
- Opportunity for long-term career growth within the organization.
If you are a tech-savvy individual with a passion for delivering exceptional technical support, we encourage you to apply for the Technical Support Specialist position. Join us in our mission to provide top-tier support to our clients and become a valued, long-ter
To apply, please submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this role. We are excited to hear from you!