Shopify, Customer Service, SEO, and blogging.

Location: Remote
Job Type: Full-time

We are a rapidly growing e-commerce business that is passionate about providing our customers with the best possible shopping experience. We are looking for a motivated and organized Virtual Assistant to join our team and help us provide outstanding customer service, order processing, and supplier management.

Responsibilities:
• Provide customer service support through email, phone, and social media
• Respond to customer inquiries in a timely and professional manner
• Resolve customer issues and complaints
• Process orders and ensure that they are shipped accurately and efficiently
• Update inventory and track shipments
• Manage relationships with suppliers
• Negotiate prices and terms
• Place orders and track delivery
• Resolve supplier issues
• Optimize our website and content for search engines
• Write and publish high-quality blog posts on a regular basis

Qualifications:
• Excellent customer service skills
• Strong written, verbal, communication, organizational and time management skills
• Ability to work independently and as part of a team
• Experience with order processing and inventory management systems
• Ability to multitask and work efficiently under pressure
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

Bonus Points:
• Experience with e-commerce platforms (Shopify)
• Experience with social media marketing (FB/ IG)
• Experience with project management software (Asana, Trello)

Benefits:
• Competitive salary and benefits package
• Flexible and remote work environment
• Opportunity to work with a growing and innovative team

*There will be a trial for short-listed applicants. There will be a nominal payment to recognize your participation in the trial.

*If you are interested in applying for this position, please provide a resume/ outline of your experience.

**Applications without evidence of previous work will not be considered.

To Apply:
Please submit your resume, cover letter, FB & LinkedIn profile links.

We look forward to hearing from you!

Thank you for your time.