Sales Support

This position is an integral part of our Team culture. You will be a Team focused individual that has a keen sense of customer service, while also possessing great administrative skills. As a sales supporter at Lead Concepts, you will help our company grow by supporting our sales department and improving productivity and processes.

Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
• Counts (mail/demographics reports)
• List Vendor
o AccuData
o Mortgage
o Alesco
• Input Client orders into various internal software programs
• Update address
• Start to finish (Order processing)
• Introductory knowledge of all products Assist sales support with various tasks as needed
• Known Responders (all, automated)
• Manual Inputs
• Sense of ownership and pride in your performance and its impact on the company’s success.
• Email client confirmations, not immediate.
• Basic Reporting (internal), not immediate.
Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable, but not the only ones.

Minimum Qualifications (Knowledge, Skills, and Abilities)
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Adobe Standard)
• Ability to type 30-40 wpm, a plus
• Positive personality.
• Solid written and verbal communication skills
• Organizational skills, multitasking, and time-management skills
• Team player
• High school diploma or equivalent
• Additional experience in customer service is a plus, but not required
Work Environment
This position is remote.
Hours of work are 8:30 am - 5:30 pm CST
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.

The company is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.