Virtual Assistant / Civil Engineer

I am a passionate Customer Support Specialist that has considerable experience providing great remote assistance. I am experienced in managing client questions, resolving issues, and assuring satisfaction, and I have a track record of leveraging technologies such as Meta Business and Kustomer CRM to expedite communication and improve customer relationships. My strong problem-solving talents, great communication skills, and meticulous attention to detail allow me to continuously surpass customer expectations. I am dedicated to providing excellent service in dynamic, fast-paced workplaces.

I am an experienced Project Manager who has successfully managed complicated projects from start to finish. With considerable expertise managing project lifecycles, collaborating with cross-functional teams, and ensuring compliance with safety and quality standards, I thrive at completing projects on time and within budget. My expertise in project planning, resource allocation, and stakeholder communication enables me to provide excellent results and exceed client expectations. I thrive in dynamic circumstances and am dedicated to upholding high standards of excellence in every project I oversee.

I am adept in Microsoft Excel and have substantial expertise organizing and analyzing data to assist business operations. I am skilled in creating and maintaining spreadsheets, performing high-accuracy data entry, and utilizing complex Excel tools such as pivot tables, VLOOKUP, and macros to optimize data management procedures. My ability to create meaningful reports and streamline workflows with Excel has helped to increase efficiency and decision-making in a variety of initiatives.