Jerome
5 YEARS HELPDESK TECHNICIAN/TECH SUPPORT & CRM
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.00/hour ($704.00/month)
Bachelors degree
Last Active
February 2nd, 2025 (yesterday)
Member Since
November 23rd, 2019
Profile Description
IT Helpdesk Technician and Customer Support Specialist with 5+ years of experience in technical
support, IT service management, and customer service. Proficient in diagnosing and resolving
hardware/software issues, configuring LAN networks, VPNs, and firewalls, and optimizing
remote and onsite IT operations.
Possesses intermediate knowledge of Microsoft 365 Enterprise, Microsoft Dynamics
365, Azure Fundamentals, and HubSpot CRM, with experience in cloud-based tools, customer
management, and IT security. Adept at troubleshooting technical issues, assisting users, and
delivering high-quality customer support and IT solution
Top Skills
Marketing » Social Media Management
Experience: Less than 6 months
Customer Support » Technical Support
Experience: 2 - 5 years
Other Skills
Marketing » Content Creation » Social Media Content Creation
Experience: 1 - 2 years
SEO
Experience: 1 - 2 years
Design » Graphic Design
Experience: 2 - 5 years
Design » Graphic Design » Canva
Experience: 1 - 2 years
Customer Support » Chat Support
Experience: 1 - 2 years
Basic Information
- Age
- 28
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- catbalogan, Samar
- Tests Taken
- IQ
- Score: 95
- DISC
- Dominance: 31
- Influence: 17
- Steadiness: 38
- Compliance: 14
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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