Customer Service, Chat support specialist, Tutor

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

November 14th, 2024 (5 days ago)

Member Since

November 16th, 2019

Profile Description

I am working as a Customer Experience Specialist for almost 12 years now. During my 12 years of experience, I have been trained to acknowledge concerns, empathize, listen patiently, understand the customer problems, gather all the relevant information and address the user's concern as best as possible. My friendly, polite, and right attitude combined with my customer support training makes me the best choice for all types of customer support jobs. I was promoted as well as a Team Leader and as a Team Upgrade to see actual infoom this experience, I was able to develop my interpersonal skills and to be goal-oriented.
I've handled different accounts in my 12 years of my experience. I've handled pure customer and sales service from the largest Telco companies in the US. I have experience being a Business Application specialist in Quickbooks and a technical support specialist as well. I was hired as a Customer Service Rep from an online shopping company. I was a Case Manager from Airbnb which I gained skills in terms of critical thinking and difficult decision making.