Shemalyn
SENIOR VA - Project Manager & Admin/Customer Support
Verified
Overview
Looking for full-time work (8 hours/day)
at $7.60/hour ($1,337.60/month)
Bachelors degree
Last Active
January 30th, 2025 (today)
Member Since
June 27th, 2012
Profile Description
With a decade of experience as a VA, I understand that not all information are spoon-fed and I must go above and beyond what is expected of me. I am a fast learner and can work independently. I have an experience with Customer Support, Admin and Human Resources task, Quality Assurance and Team Leader. I always give my best to the company I belong to, and I am really hoping to share my experiences with you. Here is my resume for your reference:
Top Skills
Office and Administration » Admin Data Processing
Experience: 5 - 10 years
Had worked in a company that develops software apps. Had to process data for end-users.
Office and Administration » Attention to Detail
Experience: 10+ years
Had worked for over 10 years and always have been attentive to details to provide quality output in work.
Office and Administration » Data analysis
Experience: 5 - 10 years
I have used this skill in my previous administrative assistant/HR officer job, and currently as a Team Lead in a department.
Other Skills
Customer Support » Email Support
Experience: 5 - 10 years
Had experience with CRMs where I need to address customers. From the creation of cases, to solving their concerns.
Office and Administration » Communication
Experience: 10+ years
Communication is essential to get the best work done. It's not only about grammar, but one should be able to get his point across with minimal effort.
Office and Administration » Computer Literacy
Experience: 10+ years
Been working since 2006 so I can pretty much say I can easily adapt with working on applications and other CRMs.
Office and Administration » Research » Scientific Research
Experience: 5 - 10 years
There are cases when I don't have all the information laid out for me, so I look for ways even if it's outside my responsibility just to get the job done. I do ask for other sources, of course.
Customer Support » Social Media Moderation
Experience: 5 - 10 years
In today's world progressed by technology, most of the people have their own social media accounts. Managing one or a couple, and sharing contents that will have an impact to some, is already diverse.
Office and Administration » Travel Planning
Experience: 5 - 10 years
Had an experience to travel alone. Also planned an activity out of town with my whole team.
Design » Graphic Design
Experience: 2 - 5 years
I am an IT graduate and I used to do designs using Photoshop before. I have not practiced for a while now, but I can easily re-train.
Basic Information
- Age
- 40
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao del Sur
- Tests Taken
- IQ
- Score: 120
- DISC
- Dominance: 30
- Influence: 18
- Steadiness: 18
- Compliance: 34
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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