Bienvenido

Technical Support, Website Integration

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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Associates degree

Last Active

February 5th, 2025 (9 days ago)

Member Since

November 9th, 2019

Profile Description

I have 15 years of experience in BPO, working with the same company across various business lines, including Telecommunications and Windows and Xbox support—covering troubleshooting, account management, billing, and more.

My recent post was a Team Lead for a Finance account, overseeing a team of 15-18 specialists in a Back-office role for one of the top banking institutions in the U.S.

I've also served as a Technical Coach for a gaming account focused on chat and email support for over five years, where we handle escalations and inquiries for global clients. I’m fluent in both spoken and written English.

I have work experience as a Virtual Assistant, focusing on website integration for tools like Callingly and JotForm, as well as lead generation with apps like Lead Kahuna and Instant Reply. My main responsibilities included maintaining integrations across websites and apps, as well as managing email marketing efforts.

I’m skilled in Adobe editing software and Corel Draw, and have experience with HTML5, Joomla, Drupal, Weebly, and WordPress for web development and design. Additionally, I’ve used Zendesk, Mailchimp, and Aweber for email marketing and support.

I also have experience creating designs for banners, t-shirts, flyers, brochures, and video presentations for company clients and investors.

I am looking forward to the opportunity to be part of your growing team!